Rooms Division Manager

Hospitality

 JOB TITLE

• Rooms Division Manager

PLACE OF WORK

• Housekeeping & Front Office

SCOPE & GENERAL PURPOSE

• Responsible for the general operation of both Front Office i.e. Reception, Reservations, Concierge and Switchboard and Housekeeping

RESPONSIBLE TO

• General Manager
• Deputy General Manager

RESPONSIBLE FOR

• Front Office Manager and staff
• Executive Housekeeper and staff

LIMITS OF AUTHORITY

• May not make statements to the press.
• No purchasing of operating equipment without General Manager’s approval.
• No new employment / termination of employment without General Manager’s approval.

MAIN DUTIES:

• Spot checking of hotel rooms to ensure standards are maintained
• Ensure correct staffing levels during peak and low occupancies
• Authorize all leave schedules
• Ensure control of expenditure is kept within budget
• Responsible for negotiating and controlling contractors
• Ensuring budgets set are achievable
• Ensure uniforms, linen and toweling and all relevant operating equipment is controlled and sufficient for hotel needs.
• Monitor staff trained to company specifications
• Responsible for order of vehicles
• Responsible for plants and décor
• Review management rosters
• Attend weekly executive and sales meetings
• Attend General Manager’s briefings with Front Office and Housekeeping
• Chair weekly room division meetings