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| JOB TITLE | Manager: Sales |
| SCOPE AND GENERAL PURPOSE | Cross-selling within the group marketing functions as required by branch, sub-branch and agents |
| RESPONSIBLE TO | Operations Manager |
| RESPONSIBLE FOR | Sales staff |
| MAIN DUTIES | |
| Sales: Setting targets with the branch manager (assets & liabilities & all non-interest income) and accept responsibility for the marketing targets set for the branch Ensure action plans are set to maintain cross-sell and obtain new client portfolios Ascertain the necessary resources needed for marketing Control individual marketing targets Monitor marketing results and measure results against goals set Continuous replanning of strategy where necessary Effective cost saving at all times Reports on Sales figures and sales activities Schedule and have marketing meetings with sales staff All leads received from other branches and departments must be followed up promptly to ensure that no cross-selling opportunity is lost Analize and manage marketing plans received from the group Control the productivity and motivation of the sales force Ensure that the correct people are in sales positions Managing of sales incentive scheme, according to laid down procedures Sales Training: Identify where training is necessary in the branch Ensure that the sales force are fully trained in Product knowledge, sales techniques, financial planning and financial analysis Ensuring that staff training is in place for the branch Evaluate training results to ensure optimum knowledge is received by sales staff Quality Service: Ensure applications are sent timeously to the correct depts and that no "come backs" occur Ensure that application are completed correctly and that individual administration in dept is always correct Represent marketing dept during meetings Manage and control all client appointments Ensure "after sales service" when needed Manage the flow of all administration in dept |
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| Key Relationships in Branch: Build good relationships with Internal and External consultants Build, maintain and search for marketing leads especially those who have not reacted to previous calls Maintain an open communication line with other branches Integration with the group: Escalating and receiving marketing leads from all branches and the different departments Market Analysis: Continuously check the market place by doing action plans and implementing these Search for good leads by cross-selling and looking for ways to increase the non-interest income within the branch Act as Marketing chairman during meetings Liaise with Business Development Manager in Regional Office for marketing advice when necessary Determine the sales potential in the geographical area of the branch Determine when new clients enter the area thus increasing the sales potential in peak periods Identify the sales potential by knowing and learning what the opposition banks future plans are in the area and outsmart them Action plan for meetings all good new potential clients Drawing up of the branch Marketing Plan Doing all the marketing analysis with the branch General: Do periodical presentations with the marketing staff The co-ordination of all promotion activities when necessary to increase sales |
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