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| JOB TITLE | Supervisor : General Administration |
| SCOPE AND GENERAL PURPOSE | Together with Management Team is responsible for planning, organizing, leadership, management co-ordinating, motivating, training and discipline within the department. |
| RESPONSIBLE TO | Operations Manager |
| RESPONSIBLE FOR | Enquiry Clerk Cheque Account Clerk Savings Account Clerk Investment Clerk |
| MAIN DUTIES | |
| Controls: Controls and checks that dept functions correctly to laid down procedures Maintains the rotation schedules for the dept Maintains the diary for the dept Control the mandate for the dept Overdrawn savings accounts GL and suspence accounts Credit bureau checks for the dept Control the registers in the dept Control the sending of documents to CPU Stationery in the department Control all requests for the day Control ARAC enquiries RRO’s Dual Control: Mailbox key Tasks: Check that accounts are opened in the correct section Signing of documents Control list of possible stop payments Control that all the requested enquiries are correctly done |
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| Do all special enquiries Leave programmed for department Self development Training plan for the department Maintain a rotation plan for department Do Key Performance Areas for dept Checking cheques from ClD Relieve at tellers Checking of the following: Uncleared effects Attendance register Reconciliations of the dept Mandates for the dept Capture documents Accounts opened, closed and transferred Stamps Fixed deposits and Special deposits Balancing Correspondence for department Cheques for payment Rotation of staff schedule Daily controls and details Stop payments Returns Telephone, telex, telegrams incoming/outgoing messages Recovery of commissions Payment of accounts INV’s Certificates of balance Auditor queries Outgoing mail Irregular savings accounts |
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