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| JOB TITLE | Department Head – General Administration |
| SCOPE AND GENERAL PURPOSE | Keep a control of the Cheque Book Library, Savings Accounts and Investment Section |
| RESPONSIBLE TO | Operations Manager |
| RESPONSIBLE FOR | |
| MAIN DUTIES | |
| Control the training of staff on a daily and weekly basis Ensure that the checking process is being carried out and the necessary controls are in place where required Check documents and to see that they are filed correctly Control all monthly and fortnightly returns and to check whether done or not, and to escalate for signatures The alternating, control of Safe keys, Tellers cash, Treasury function, Cash counts on Tellers under counter safes and checking of all Tellers drawers on a monthly basis Check machine rolls for accuracy and to initial any Credit transactions Recovery of all commissions and working towards profitability, thus reaching all set targets within the branch. Old records to be bound and stored in the Archives Control the diary of the branch Enhance cross-selling at all times Control and arrange that all leave is taken timeously and the correct leave chart is kept Control the rotation of staff in case of emergency within the Department and in case of illness, to enable the department to operate effectively Ensure that the Branches diary is strictly monitored by doing all entries correctly and by keeping the correspondence, head Office memo’s etc up to date Train staff when faults are detected with in the department Telephone queries to be done by qualified staff, escalate difficult problems to senior staff Key Performance Areas within the department Relieve Operations Manager Dual Control of: Numbered stationery and the monthly counting thereof |
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