Sales Co-Ordinator

Hospitality

 JOB TITLE

• Sales Co-Ordinator

PLACE OF WORK

• Sales/Banqueting

SCOPE AND GENERAL PURPOSE

• To establish and new clientele base

RESPONSIBLE TO

• Sales and Banqueting Managers

RESPONSIBLE FOR

• None

LIMITS OF AUTHORITY

• May not make statements to the press
• May not dismiss or employ staff
• May not discipline staff
• May not make Policy or Procedural changes without F&B Management’s permission

MAIN DUTIES

• To establish a "new"client base by telephoning companies, institutions, associations and current record cards.
• To record all telephone conversations on record cards
• To attend the weekly Sales Meetings and discuss that weeks calls
• To formulate relevant standard letters in respect of follow up correspondence and to co-ordinate same for typing by the Sales Secretary and signature by the Sales Manager
• To hand over all record cards to the Sales Manager with positive business potential that require a personal visit
• To pull a "business generated" report and " company master file listing" on the first of each month and highlight potential top users on Full Rate. Record Cards must then be made out if one does not already exist, and added to the system for contact to be made
• As a priority task each day, the Sales Co-ordinator must also write cards from the Banqueting booking files which will then be handed to the Sales Secretary for entering on the Marketing Analysis sheets. To be filed in date order thereafter.
• Assist with reservations and queries
• Assist in maintaining and control Banqueting casual wages
• Contacting prior business in order to secure their future business.