Comprehensive Index to Workinfo.com Online Resources

Search CCMA Awards & Labour Court Judgments

The following index contains a complete index of all documents, topics, training material and other resources available to subscribers of Workinfo.com.

Policy Requests: A consulting fee of R500.00 per hour is charged for any requests for additional policies or the customisation of such policies. To request an additional policy not listed below please email info@workinfo.com with your request and we will forward you a quotation for your approval.

Downloading: To download a MS Word document, the best method is to right click the hyperlink and select "Save Target As". Select the folder in which you wish to save the file to retrieve / open it later.

[ A ] [ B ] [ C ] [ D ] [ E ] [ F ] [ G ] [ H ] [ I ] [ J ] [ K ] [ L ] [ M ] [ N ] [ O ] [ P ] [ Q ] [ R ] [ S ] [ T ] [ U ] [ V ] [ W ] [ X ] [ Y ] [ Z ]

• Frequently asked questions
• Interesting Statistics on Workinfo.com
• Public, Religious and School Holidays 2007
• Read our new section on Social Development
• Human Resource Vacancies
• Promotion of Access to Information Act (Section 51 Manual)

[ A ]

• Acting Policy
• Audit And Measurement Of The Effectiveness Of The Human Resource Systems And Procedures At Business Unit Level
• Absenteeism
• New positions and advertising control list
• Agreement on overtime, Sunday Work and Public Holidays
• Workinfo.com Toolkit - Alcohol and Substance Abuse in the Workplace
• Employment Application Form
• Application for employment - short version
• Attendance Management Policy
• Acknowledgement of Debt Agreement

Aids

• Aids & Life Threatening Diseases
• Creating a Policy Addressing AIDS
• Aids Policy

• Annual Leave Policy
• Consent to inspect / verify qualifications / criminal record of job applicant

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[ B ]

• Breast Feeding Policy
• Basic guide for benchmarking
• An introduction to the Balanced Scorecard

Bursary Agreement

• html
• MSWord 97

Black Economic Empowerment

Guidelines on Black Economic Empowerment

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[ C ]

Change Management New

• Trainer's Toolbox
• Change Management - A Primer
• Human Resource Models
• Burke-Litwin Model of Individual and Organisational Performance
• Performance Management Models
• Human Resource Models
• Instructional Design Models
• Human Resource Intranets

A Primer on Change Management

• Change Management - 31 web pages of resources and references on change management New

Children

• Children in the Workplace

Coaching and Mentoring

• Coaching and Mentoring Manual (download Coaching and Mentoring Guide.pdf)

Communications Manual

1. Introduction to the communications manual *
2. The purpose of a communication STRATEGY *
3. The role of the communication specialist in the workplace *
4. Planning the communication strategy *
5. Internal communication *
6. Analysing the organisation’s communication requirements *
7. Building the communication message *
8. Identify your stakeholders *
9. Identify the correct communicators *
10. Communicating via the correct channel / medium *
11. Drawing up the communication plan *
12. Benchmarking your communications *
13. Measure and evaluate your communications *
14. Recommended communication skills training *
15. How to improve workplace communication *
16. Conflict resolution and negotiation *
17. Legislation governing electronic communication in RSA *
18. Mandatory communication regarding legislation *
18.1. Employment Equity Communication Guide *
19. Communication Policies and procedures *
20. List of annexures *

• Communications Needs Analysis.
• Communication Champion Key Performance Indicators
• Communication Plan Template in order to draw up your communication
• Communication Monitoring and Control
• Electronic Communications and Email Policy
• Electronic Communications Act of 2002
• Regulation of Interception of Communication and Provision of Communication Related Information - No 70 of 2002
• Parts a | b | c | d | e
• Protected Disclosure Act
• Promotion of Access to Information Act, No.2
• Preparing for a communication audit
• Employment Equity Communication Guide
• Stakeholder Analysis Template
• Stakeholder Communication Toolkit
• Communication Audit Template
• Individual Consent Form (Emails)
• Words and Phrases
• The SAHRC Guide to Drawing up the Section 51 Manual in terms of the Promotion of Access to Information Act
• Employee Climate Studies – a guide to doing climate studies in the workplace
• Departmental Climate Study – an example of a climate study
• Employee Survey Design Guide – guideline on how to do employee surveys

Documents

• Candidate Reference Check (MS Word)
• Career Pathing Models
• Children's Educational Assistance Policy
• Consulting Agreement - USA example
• Customer Satisfaction Survey Instructions
• Customer Service Action Form Instructions
• Consultant Independent Contractor
• Contract of Permanent Employment

Employee Communications

• Sample Feedback Script
• Ten Steps for Giving Feedback
• WHY HAVE A COMMUNICATION STRATEGY? New

Understanding and using competencies

• Conducting a successful employee selection process using behavioural competencies
• Competency dictionary
• Competency and Skill Assessment
• Behavioral Competencies Definitions
• The Wholistic Competency Profile- A Model

Climate / Culture Surveys [New]

• Employee Climate - Culture Survey

Confidentiality and non-disclosure templates

• Confidentiality and Non Disclosure Agreement
• Non disclosure agreement

Consensual Relationships in the Workplace

Contingency Plan Template

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[ D ]

• Guidelines for Leaders to Consider When Making Decisions New
• Disciplinary Code
• Disciplinary Procedure
• Disciplinary Code for Small Businesses CCMA
• Disciplinary Warning Forms
• Discussion Summaries
• An Aid to Improve Understanding of Different Cultures New
• Fair Decision Guide for Disciplinary Hearings
• Domestic Worker Contract of Employment
• Dominant Impression Test
• Company dress code (examples and considerations)
• Driving Record Check
• Drug Testing Consent Form
• Perspectives on Development
  • Social and Economic Development in India
  • Social and Economic Development in Ireland
  • Social and Economic Development in Netherlands
  • Articles on Social and Economic Development

Download Articles, White Papers and Checklists 

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[ E ]

• Electronic Funds Transfer Authorization
• Internet and E-Mail Usage Policy
• Electronic Media and Services- Scope of Use
• Network Policy (Updated 11 Feb 2003)
• Course Evaluation Form
• Educational Record Check
• Educational Assistance, Request for ... (Form) MS Word
• Electronic Communications
• Employee salary - status change form
• Employee Self Assessment Guidelines & Form
• Employee Handbook - Is it time to revise?
• Employee Orientation Checklist
• Orienation - New Employee Core Training
• Employee, Change of Personal Details
• Employee Relations Manager Job Description
• Telephonic Employment Reference Script
• Exit Interview Questionnaire
• Exit Interview (Version 2) MS Word
• Exit Interview (Version 3) Ms Word
• Exit Interview (Version 4) MS Word
• Exit Interview
• EXIT INTERVIEW PROFORMA #2
• Department of Labour Employment Equity Assessment Document

Employment Equity Implementation Manual

• Contents
  1 Introduction to the Employment Equity Act
  2 Myths and Perceptions
  3 Guide to Employment Equity Terminology
  4 Employment Equity Manager
  5 Communication
  6 Consultation
  7 Employment Systems Review Introduction
  8 Employment Systems Review
  9 Workforce Survey
  10 Workforce Profile
  11 Compiling the Employment Equity Plan
  12 Completing the Employment Equity Report
  13 Annexures - Available in PDF only due to formatting requirements
  13.1 The Employment Equity Act and Extracts from Related Legislation
  13.2 Proclamations and Regulations
  13.3 Forms
  13.4 Demographic data
  13.5 Code of Good Practice
  13.6 Department of Labour Speeches, Guidelines and Information Documents
  13.7 Department of Labour PowerPoint Presentation
  13.8 International Legal Instruments
  14 Case Law
  15 Fact Sheets
  16 Best Practices
  17 Definitions
  18 Additional Resources - Training Resources
• Employment Equity Act and Legislation
• Pro Forma Employment Equity Plan (MS Word 60 Pages)
• Duties of Employment Equity Manager and Appointment of Employment Equity Manager

Employer Associations

• Guidelines for Employer Associations
• Resources for Employer Organisations

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[ F ]

• Family Responsibility Leave
• Fixed Term Contract defined by Purpose
• Fixed Term Contract of Employment
• On Focus Groups (with a practical example of a Focus Group on Gender Equality) New
• Firearm & Dangerous Weapons Storage Policy

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[ G ]

Gender

• Gender Awareness - Index of Policies, training courses & resources New
• On Focus Groups (with a practical example of a Focus Group on Gender Equality)
• Employee Opinion Survey (Gender Perspective)

• Grievance Policy and Procedure

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[ H ]

Health and Safety (see [S] below)

Human Capital

• Human Capital Standard for Success
• HUMAN CAPITAL - A Self-Assessment Checklist for Business Managers

Human Resource Models

• Burke-Litwin Model of Individual and Organisational Performance
• Performance Management Models
• Human Resource Models
• Instructional Design Models
• Emerging Human Resource Practices, Models and Approaches (Notes)
• Human Resource Strategy Framework

Human Resources

• Overview of Human Resources Function, Roles and Responsibilities

• Human Resources Customer Satisfaction Survey

• SAQA Human Resources Unit Standards

Human Resources Manual (core policies and procedures) - updated

 

Section	Contents
	Cover
1.	General
1.1	Introduction
1.2	Policy Request Form
1.3	Is it time to develop or revise your employee handbook?
1.4	Conducting a Human Resources Audit
1.5	Internal Policy Request Form
1.6	Human Resource Contacts
1.7	Notices and Disclaimer
1.8	Business Conduct Policy
2.	Employment Policies and Procedures
2.1	Employment Application Form
2.2	Conducting an Interview (Some Guidelines)
2.3	Applicant Interview Script
2.4	Applicant Standard Letters
2.5	Employee Release (Consent) Form
2.6	Educational Record Check
2.7	Driving Record Check
2.8	Drug Testing Consent Form
2.9	Telephone Interview Summary Sheets
2.10	Tracking Applicants
2.11	Personal Reference Check
2.12	Reference Check Control Sheet
2.13	Employee Orientation Checklist
2.14	Independent Contractor Checklist
2.15	Contract of Employment (Permanent)
2.16	Contract of Employment Fixed Term by Time
2.17	Contract of Employment Fixed Term by Purpose
2.18	Contract of Employment Domestic Employee
2.19	Job Description Forms
2.20	Exit Interview Questionnaire
2.21	Employee Letter of Resignation
2.22	Payroll Deduction Authorization Form
2.23	Employee Performance Management
2.24	Recruitment Policy (Short Version)
2.24.1	Preferential re-employment procedures
2.24.2	Procedures for the filling of vacancies internally
2.25	Recruitment Authorisation Form
2.26	Recruitment Policy (Long)
2.27	Certificate of Service
2.28	Internal Vacancy Application Form
2.29	Employee Personal Details Form
2.30	Declaration of THE COMPANY as sole employer
3.	Terms and Conditions of Employment
3.1	Email and Electronic Communications Policy
3.2	Leave Application Form
3.3	Annual Leave Policy
3.4	Public Holidays Policy
3.5	Unpaid Leave
3.6	Family Responsibility and Compassionate Leave
3.7	Paternity Leave
3.8	Maternity Leave
3.9	Sick Leave Policy
3.10	Overtime Policy and Exemptions
3.11	Smoking Policy
3.12	Sample Emergency Instructions (Fire Hazard)
3.13	Sexual Harassment Policy
3.14	Study Leave Policy
3.15	Aids Policy
3.16	Employee Consent to Work on Public Holidays, Night Shift, Sundays and Overtime (and Renewal Consent form)
3.17	Employee Educational Assistance Policy
3.18	Employee Assistance Policy
3.19	Employee Laptop Policy
4.	Human Resources Administration
4.1	Record-Keeping
4.2	Pro Forma Travel Policy
4.3	Flexi-Time Policy
4.4	Bursary Agreement
4.5	Restraint of Trade
4.6	Secrecy and Confidentiality Undertaking
4.7	Relocation Assistance Policy
4.8	Company Sponsored Events Policy
4.9	Conflict of Interest Policy
4.10	Termination Checklist
4.11	Locker Policy
4.12	Loan Policy
4.13	Long Service Policy
4.14	Telephone Usage Policy
4.15	Employee Study Assistance Policy
5.	Discipline and Dismissal
5.1	Discussion Summary Sheets for Performance and Conduct
5.2	Fair Decision Guides for Poor Work Performance or Misconduct Hearings
5.3	Disciplinary Code of Conduct
5.4	Disciplinary Policy & Procedure
5.5	Disciplinary Forms
5.6	Telegrammes for Absenteeism
5.7	Procedures for Employee Incapacity
5.8	Disciplinary Procedures for Small Businesses
6.	Grievance Procedures
6.1	Grievance Policy and Procedure
6.2	Grievance Forms
Annexure I	Codes of Good Practice and Statutory Regulations
I	Code of Good Practice on Handling of Sexual Harassment in the Workplace
II	Code of Good Practice on Unfair Dismissal (see Labour Relations Act)
III	Code of Good Practice on Dismissal for Operational Requirements
IV	Code of Good Practice on Picketing
V	Code of Good Practice on Maternity Leave etc
VI	Code of Good Practice on the Regulation of Working Hours
VII	Code of Good Practice: Employment Equity

New policies

Internal Motivation for a Promotion

Developing a Human Resources Strategic Plan

A Human Resource Strategic Plan provides a framework to guide the application of all aspects of a company’s human resource practices. It identifies a long-term vision, supporting success factors, and the most immediate priorities needed to achieve the business strategy.

Like all of the other major business functions, human resources must accomplish a wide range of activities from basic transaction processing to strategic planning in order to be successful. The importance ascribed to each of those functional activities in large part represents the company’s human resource strategy.

Don’t let your HR department get left behind by the business. Start planning your HR Business Strategy now!

This 130 page online manual by Workinfo.com covers the following important areas and will guide you through the process:

·         Introduction to strategic planning

·         Internal and external assessments

·         The corporate strategic planning process

·         Self analysis of the HR function

·         Formulation of the HR strategy

·         Human Resource Strategy templates

·         Translation of the HR Strategic plan into an operational plan

·         HR Operational Plan templates

·         Communication and stakeholder management

South African Policies - examples on the net 

Extensive examples of actual policies from SA companies and institutions available on the internet

General Documents

• Human Resources Audit
• Harassment Policy Statement
• Human Resources Policies and Procedures Manual - Disclaimer
• Human Resources Issue Page
• Human Resources Policy Recommendations Form
• Sample Sexual Harassment Policy

• Human Resources Manual (core policies and procedures)

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[ I ]

• Incapacity Investigation Policy and Forms
• Service Issue Control Sheet
• Conducting the Interview
• Job Qualification Checklist
• Job Requirements Checklist
• Sample Job Analysis Checklists
• Task Analysis Questionnaire
• Conducting the Interview
• Final Recruitment Decision Making and Offer of Employment Guidelines
• Tracking Applicants
• Applicant Information Release
• Applicant Rejection
• Internal Application for Vacancy (MS Word)

Independent Contractor

• CONSULTANT-INDEPENDENT CONTRACTOR DETERMINATION CHECKLIST
• Agreement for the use of the Services of a Contractor
• Independent Contractor Agreement
• SARS Guidelines for Independent Contractors
• SARS Personal Service Companies
• Dominant Impression Test Grid

Industrial relations

• Pro Forma Industrial Relations Policy
• Web Page Links
• Industrial Relations Links - International
• International Law Links
• Legal News Links
• MANAGING HUMAN RESOURCES AND INDUSTRIAL RELATIONS
• POLICY AND PRACTICE IN EUROPEAN HUMAN RESOURCE MANAGEMENT-EDITED BY CHRIS BREWSTER AND ARIANE HEGEWISCH
• DEFINITION AND CONTEXT OF INDUSTRIAL RELATIONS

• Managing Employee Incapacity - including guidelines, pro forma consent forms and special notes

• s197 Transfers - Transfers of employee contracts (under development)

• Applicant Notice of Withdrawal of Referral to the CCMA

• Employee settlement agreement

• Employee Settlement Agreement (Union cited as party to settlement agreement)

Section 197 Agreements & Notices - Transfer of undertakings in terms of Labour Relations Act 66 of 1995

• Letter to Trade Union informing Union of decision to outsource whole or part of an undertaking

• Letter to individual employees informing them of decision to outsource

• Section 197(7) agreement (Labour Relations Act 66 of 1995)

• Section 197 (2) and (6) Individual Agreement (Labour Relations Act 66 of 1995)

• Section 197(2) and (6) Collective Agreement (Labour Relations Act 66 of 1995)

CCMA Forms and Documents

• Notice of Objection to Con-Arb

Indemnity Agreement - Special events

Internships

• Internship Policy and Forms

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[ J ]

• Comprehensive Job Satisfaction Survey
• Job Applicant Interview Script
• Job Applicant Tracker (MS Word)
• Job Applicant Evaluation Form (MS Word)
• Job Description Form
• Sample Job Analysis Questionnaire
• Sample Job Requirements Questionnaire
• Position Description Questionnaire Example 2
• Job Description Questionnaire Example 2.1
• Job Description Questionnaire Example 2.2
• Job Description Questionnaire Example 2.3
• Job Rotation Policy (sample)

Job Descriptions

• Writing a basic job description - including position description formats & guidelines

Job Grading

• A primer on broadbanding
• Skill Sets Matrix for Personnel Management Analyst Broadband
• Staff Development (Skill Development) Responsibility
• Staff Rotation - Assignment Change
• Level to Level Movement
• Department of Personnel Administration Broadband Levels Concept
• Broadband Pioneer Project Team

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[ K ]

• A useful spreadsheet for determining Key Result Areas

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[ L ]

• Labour Outsource Agreement (temporary employment agencies)
• Labour Broker Agreement (Between client and broker)
• Leave Application Form
• Pro Forma Lease Agreement
• Legal Documents - words and phrases
• Office memorandum (legal opinion)
• Heads of argument
• A Judgment
• Problem-type question - recommended approach
• Form and format - Legal Citations
• Letter to a client

Labour Relations

• Registered trade unions as at October 2009
• Accredited bargaining councils (for purposes of conciliations and/or arbitrations)
• Deregistered trade unions as at October 2009
• Registered employer organisations as at October 2009
• Deregistered employer organisations as at October 2009
• Registered bargaining councils as at Feb 2009
• Guidelines for Trade Unions - 10 October 2003

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[ M ]

• Maternity Leave
• A Self-Help Guide to Mentoring
• Motor Vehicle Policy (guideline only)
• Template for a Motor Vehicle Policy

Mandela Focus

Source: BBC

• Unveiling of Mandela Statue in London, 29 Aug 07
• PM Gordon Brown tribute to Mandela
• Artistic merits of Mandela statue discussed
• Mandela statue unveiled
• Mandela's 2005 address on ending poverty (BBC)
• Mandela welcomed by PM Gordon Brown
• President Nelson Mandela is visiting London to attend the unveiling of a bronze statue in his honour.
• Mandela interviewed by David Frost
• "The fight against Aids is one of the greatest challenges the world faces" Mandela
• Mandela is made President of South Africa
• Mandela is freed from prison in South Africa after 27 years
• More video archives

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[ N ]

• Estimating the Cost of a Startup
• New employee Information (MS Word)
• NON-DISCLOSURE-NON-COMPETE AGREEMENT (New idea - concept being communicated to a third party)

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[ O ]

• Overtime and Calculation of Rates of Pay and Overtime Rates
• Pro Forma Orientation Policy

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[ P ]

• Personnel Record, Employee Request to review (MS Word)
• Paternity Leave Policy
• Payroll Deduction Authorisation
• Personal Reference Check
• Recommendations for Handling Suspicious Letters or Packages
• A Common Sense Guide to Being Prepared The shock of the September 11 airplane attacks has made the improbable and the catastrophic
• Public Holidays
• Performance Evaluation for HR Assistant (MS Word)
• Performance Management Review (Form) MS Word
• Performance Management Policy
• Performance Management - Notice of Improvement needed for substandard performance
• Performance Evaluation Format (Another example)
• Performance Appraisal - Simple version
• Performance Appraisal Checklist of Behaviours and Skills
• Performance appraisal progress review summary
• People Performance and Guide - comprehensive strategy with documentation
• Rating Scale Guidelines for measuring performance
• Performance appraisal feedback to manager worksheet
• Manager’s Guide To Performance Management
• Guide to performance management
• Maximising Performance, Unleashing Potential
• Professional conduct of conduct
• Promotions and Transfers - sample policy and case law references
• Internal Motivation for Promotion Form

Polygraph Testing

• Polygraph Testing

Probationary Period New

• Monthly probationary review form

Project Management Templates (MS Word 97)

• Project Milestone Objective Report (version 1)
• Project Milestone Objective Report (version 2)
• Milestone Responsibility Chart
• Activity Responsibility Chart
• Function Responsibility Chart
• Gantt Chart
• Activity Schedule
• Time Analysis Worksheet
• Estimate / Budget Worksheet
• Project risk Evaluation
• Work Package Responsibility Chart
• Overview and Objectives

Data Protection and Privacy Issues Relating to Psychological Testing in Employment-Related Settings (Draft UK with SA commentary)

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[ Q ]

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[ R ]

Recruitment and Selection Manual

Recruitment and Selection Manual

Download Recruitment&Selection_Manual_2010.pdf (84 pages, 2.1MB)

INDEX:

• Personnel Record-Keeping
• Employee recognition programme
• Reference Check Control Sheet
• Request for a free pro forma policy document
• Resignation by employee
• Standard terms and conditions applicable to all Recruitment Agencies
• Employee Referral Programme

Remuneration & Remuneration Committee

• Reward Philosophy & Policy
• Remuneration Committee

Employee Review Forms

• 30 - 60- 90 Day Employee Review Form
• Introductory Period Performance Review
• Probationary Employees (Under development)

Recognition of Prior Learning

• Recognition of Prior Learning, Articles on ...
• The Recognition of Prior Learning in the context of the South African National Qualifications Framework
• Example of a generic RPL process

Recruitment

• What's Legal - Interview questions
• Recruitment Agency Terms and Conditions
• Recruitment and selection guidelines and best practices
• Behavioural and structured interviews

Employee Reference Checks

• Consent to Inspect Medical Records
• Conducting Reference Checks
• Drug Test Consent Form
• Sample Drug Testing Policies
• What's Legal - Interview questions

Retainer Agreements

• Pro Forma Retainer Agreement

Retrenchment Guidelines (Pre August 2002 amendments)

• Code of Good Practice
• Code of Good Practice (example for Notice Board)
• Extract of section 189 of Labour Relations Act
• Notice Board example of section 189
• Company Retrenchment Policy
• Consultation Guidelines
• Format for Keeping of Minutes (example)
• LIFO and Current vs Revised Staffing Structure (.xls)
• General Retrenchment Guidelines
• Checklist of Additional Actions
• Disclosure of Information Requirements
• Voluntary Retrenchment Offer (example)
• Statutory Notice of Retrenchment
• Certificate of Service
• Offer of Alternative Employment
• Employees particulars of employment
• Announcement of contemplated retrenchment (example 1)
• Announcement (example 2)
• Statutory Notice of Retrenchment

Employee breach of resignation period - letter of demand

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[ S ]

Unpaid Sabbatical Leave Option

Health and Safety

• Occupational Health and Safety Index

• Consolidated Mine Health and Safety Act plus Regulations (as at 16 June 2009)

• No. 85 of 1993- Occupational Health and Safety Act as amended by Occupational Health and Safety Amendment Act, No. 181 Of 1993

• Occupational Health and Safety Policy

• Occupational Health and Safety - Employee Instructions

• Required contents of first aid boxes

• Appointment letters

  • Appointment Chief Executive Officer For Occupational Health And Safety In Terms Of Section 16 (1) Of The Occupational Health And Safety Act, Act 85 Of 1993

  • CEO Assistant Appointment ito Section 16(2)

  • Safety Representative Nomination Form

  • Appointment- Health And Safety Representative

  • Supervision of Construction Work

• Draft code of practice on violence and stress at work in services- A threat to productivity and decent work

• Office Safety Policy

• Emergency Response Reference Guide

• Basic Safety & Security Checkpoints For Public & Commercial Buildings

• Evacuation Systems for High-Rise Buildings

• Ten-Point Checklist for Emergency Preparedness

• Sample Workplace Safety Rules
• Sample Emergency Instructions
• Sample Emergency Procedures

• SERVICE OBLIGATION AND REPAYMENT OF COURSE FEES

• Employee Suggestion Award Programme

Service Agreement (contractor agreement)

• Professional conduct of conduct
• Service Agreement
• Service Specification Form Annexure 1

Sexual Harassment Policy

• HTML version
• MS Word Version
• Sexual Harassment Policy (updated)

Skills Development Links and Resources

Small Business

• Equipment Inventory List
• Model Profitshare
• Are you ready to become a small business owner
• Disciplinary Procedure - Code & Guidelines for Small Businesses
• An Intellectual Property Law Primer for Multimedia and Web Developers
• Owner’s Checklist for Starting a New Business
• Phone Call Log Form
• Sample Employee Survey
• Association Agreement
• Confidentiality Agreement (Distributor)
• Expense Claim Form

• Employee Settlement Agreement
• Smoking Policy
• Establishing Workplace Substance Abuse Programs
• Sexual Harassment Policy
• Smoking Policy
• Special Provisions Relating to Farm Workers
• Study Leave Policy

Skills Development - Department of Labour

South African Qualifications Authority

Archive list of Policy Documents, Qualifications and Unit Standards

SAQA solicits comment from the public on policy documents, unit standards and qualifications before they are approved. Members of the public usually have 30 days in which to submit comments, after which the notices are archived for historic purposes only. Click here to see the approved policy documents. For the approved unit standards and qualifications click on Registered Qualifications & Standards on the side bar menu.

Please note that qualifications and unit standards may have changed since they were archived. The only correct record of registered qualifications and standards is as per the Registered Qualifications & Standards database. The archive is for historic purposes only, and SAQA takes no responsibility for information obtained by utilising the archive instead of the database.

Select below to view Archived Notices:

• All
• 1999
• 2000
• 2001
• 2002
• 2003
• 2004
• 2005

Amended Act

• Amended Skills Development Act
  Read or download the  Skills Development  as amended by the  Amendment - Skills Development Act - 2003
• Amended Skills Development Levies Act
  Read or download the  Skills Development 

Original Act

• Skills Development Act
  Aims to develop and improve the skills of the South African workforce.
• Skills Development Levies Act
  Prescribes how employers should contribute to the National Skills Fund.

Amendments

• Amendment - Skills Development Act - 2003

Old Links

• Skills Development Act
  (Act 97 of 1998)
• Skills Development Levies Act (Act 9 of 1999 in PDF)
• What employers need to know about the Skills Development Levy
• Regulation No. R. 1082 of 1999:
  regarding the establisment of sector education and training authorities
• Regulation No. R. 1083 of 1999:
  List and scope of coverage of Sector Education and Training Authorities (SETAS)
• Regulation 68 of 2000:
  Proposed regulations regarding Learnerships and Skills Programmes
• Regulation 69 of 2000:
  Draft regulations for Learnerships and Skill Programmes
• Regulation 103 of 2000:
  Regulations for the period 1 April 2000 to March 2001 regarding the funding and related issues (PDF)
• Annexures of Regulation 103 (PDF)
• Regulation 104 of 2000:
  Regulations regarding levies and related issues (PDF)

Background and useful documents:

• Sector Skills Plan Guide (PDF)
• Sector Skills Plan Presentation
• Skills Development Strategy (Presentation at SETA launch 20 March)
• Information Systems for Strategic Planning (Presentation at SETA launch 20 March)
• My Career
• Draft Unit Standards for the Skills Development Facilitator (PDF)
• Framework for the development of training material for SD Facilitators
• Resource list/bibliography for the training of SD Facilitators (PDF)
• What employers need to know about the Skills Development Facilitator
• Standards and Qualifications for the Occupation-Directed Education, Training and development Practitioners

HR Strategic Plan and Operational Plan Templates

• Human Resources Strategy and Operational Plan Templates

Strike Procedures

• Draft Strike Rules
• LRA Form 4.1
• Notice to negotiate Strike Rules
• The Employment of Replacement of Labour During Industrial Action.
• Strike Preparation

Succession Planning

• Succession Planning Model

Supervisor

• Supervisor self-analysis (MS Word)
• Supervisor Corrective Form (MS Word)

Declaration of THE COMPANY as sole employer

Pre hearing suspension procedures

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[ T ]

Talent Management Manual

Toolkits

• Workinfo.com Toolkit - Alcohol and Substance Abuse in the Workplace

Testing and Assessment New

• Testing and Assessment in the Workplace
• CODE OF PRACTICE FOR PSYCHOLOGICAL ASSESSMENT FOR THE WORK PLACE IN SOUTH AFRICA

• Click here to download Guidelines for Psychologists and Registered Counsellors.

• Click here to download CPD 1 Application for approval of organisational and small group activities. [PDF]

• Click here to download CPD 2 Application for approval of supervision for Registered Psychologists and Counsellors. [PDF]

• Click here to download CPD 3 Application for approval of individual activities by Psychologists and Registered Counsellors. [PDF]

• Click here to download the Policy on the classification of psychometric tests and list of tests classified as being Psychological tests.

• Click here to download Policy of the classification of psychometric measuring devices, Instruments, Methods and Techniques

   

• Rights and Responsibilities of Test Takers- Guidelines and Expectations (USA)
• Psychological Testing- A Test Taker’s Guide (UK)
• Code of Fair Testing Practices in Education (USA)
• Psychological Testing- A User’s Guide (UK)
• 360 Degree Feedback - BEST PRACTICE GUIDELINES (UK)
• Legal and Illegal Uses of Polygraph Testing
• Data Protection and Privacy Issues Relating to Psychological Testing in Employment-Related Settings (UK)
• TESTING AND ASSESSMENT- AN EMPLOYER’S GUIDE TO GOOD PRACTICES (USA)
  • CHAPTER 1 Personnel Assessment
  • CHAPTER 2 Understanding the Legal Context of Assessment—Employment Laws and Regulations with Implications for Assessment
  • CHAPTER 3 Understanding Test Quality—Concepts of Reliability and Validity
  • CHAPTER 4 Assessment Tools and Their Uses
  • CHAPTER 5 How to Select Tests—Standards for Evaluating Tests
  • CHAPTER 6 Administering Assessment Instruments
  • CHAPTER 7 Using, Scoring, and Interpreting Assessment Instruments
  • CHAPTER 8 Issues and Concerns with Assessment
  • CHAPTER 9 A Review—Principles of Assessment
  • APPENDIX B- Glossary of Assessment Terms
  • APPENDIX A- Sources of Additional Information on Personnel
• TRAINING AND EXAMINATION GUIDELINES FOR PSYCHOMETRISTS AND REGISTERED COUNSELLORS (PSYCHOMETRY) HPCSA
• USA Uniform Guidelines on Employee Selection Procedures (Questions and Answers)
• USA Uniform Guidelines on Employee Selection Procedures
• Summary of the USA Uniform Guidelines for Employee Selection Procedures

General Index

• Tax Status Questionnaire
• Teamwork - Diagnostic Exercise
• Guide to Good Practices for Teamwork Training and Diagnostic Skills
• Temporary Help Screening Worksheet
• Tracking Applicants
• Training Value Added Report
• Time Sheets
• Termination Checklist and Form
• Training Course Evaluation
• Travel Policy (Basic) MS Word

360 Degree Feedback - BEST PRACTICE GUIDELINES

Free Training Programmes to Subscribers

Workplace Awareness Series
A comprehensive series of workplace training initiatives designed to increase awareness in the workplace on key health and safety issues.

• Update in progress
• An interactive model of workplace violence
• WORKPLACE VIOLENCE - ISSUES IN RESPONSE
• Comparative analysis of various international workplace violence approaches and programmes.

• Leaders Guide Section 1 (.doc, 22 pages)
• Leaders Guide Section 2 (.doc, 17 pages)
• Delegate Module 1 (.doc, 9 pages)
• Delegate Module 2 (.doc, 8 pages)
• Delegate Module 3 (.doc, 11 pages)

• Alcohol Leaders Guide 1 & 2 (.doc, 19 pages)
• Alcohol Leaders Guide 3 & 4 (.doc, 18 pages)
• Delegate Module 1 (.doc, 9 pages)
• Delegate Module 2 (.doc, 11 pages)
• Delegate Module 3 & 4 (.doc, 18 pages)

• Leaders Guide (.doc, 42 pages)
• Delegate Module 1 (.doc, 13 pages)
• Delegate Module 2 (.doc, 9 pages)
• Delegate Module 3 (.doc, 6 pages)
• Delegate Module 4 & 5 (.doc, 17 pages)

Communication

• Line-Ups (next update)

Industrial Relations Courses

• Module 1 - Introduction (next update)
• Module 2 - Managing Employee Conduct (MS Word 97, 51 pages)
• Module 3 - Managing Employee Performance (MS Word 97, 67 pages)
• Managing Employee Grievances (MS Word 97) New
• Managing Workplace Conflict (MS Word 97) New

Training programmes may not be resold or used for profit without prior permission of Workinfo.com.

Training Manual

1.       Training and Development Guide

2.       Course Details

2.1     Annual Training Calendar

2.2     Course Details

2.3     Accredited Training Providers

2.4     Training Nomination Form

2.5     Employee Training Request Form

2.6     Training Schedule of Selected Delegates

2.7     Training Course Evaluation

3.       Administration 

3.1     Training Booking Form

3.2     Training Check List

3.3     Pre-course Discussion between Delegate and Manager

3.4     Post-course Discussion between Delegate and Manager

3.5     Attendance Register

3.6     Clearance Certificate

3.7     Case Report Worksheet

3.8     Training Agreement

4.       Workplace Skills Development

4.1     Training Committee Constitution

4.2     Training Nomination for New Members

4.3     Training Committee Nomination (Replacement)

4.4     Training Committee Minutes

4.5     Workplace Skills Plans and Reports (download from relevant SETA

Training Manual (Templates and Pro Forma Content)

• Detailed Training Guide (MS Word, 26 pages)
• Developing a Training Plan New
• Standardised documents in a Training Manual New
• Training Needs Analysis New
• Another training needs analysis (Focuses on management development needs) New
• A Suggested Approach to Conducting a Training Needs Analysis New
• Developmental Needs Assessment
• The use of focus groups New
• Education and Training Guide New
• People Management Policies and Procedures New
• On-the-job training (OJT) policy New
• Guidelines for Developing Case Studies
• COACHING AND FEEDBACK SKILLS
• Management Development and Training - A Primer New
• TRAINING AND DEVELOPMENT SPECIALIST
• Training Works Case Studies of workplace training in South African firms [PDF file] Department of Labour New
• Training & development - increasing workplace opportunities for women through training
• Training Course Evaluation Form
• SERVICE OBLIGATION AND REPAYMENT OF COURSE FEES

Training Resources

• Getting results through Learning (next update)
• Desktop Training Needs Analysis (next update)
• Skills Development Index
• The use of focus groups New
• The Use of Storytelling
• Trainer's Toolbox - basic training guides for community based training
  • Action Plans
  • Beneficiary meetings
  • The betting ring
  • Brainstorm
  • Buzz groups
  • Case study
  • Course assessment
  • Debates
  • Demonstrations
  • Flipchart preparation and use
  • Games or competitions
  • Group instruction
  • Handouts and reference material
  • Hum groups
  • Interpersonal interviews
  • Introduction
  • MetaCards
  • Models
  • Outside specialists
  • Overhead projector
  • Photographs
  • Practicals
  • Presentation attributes
  • Question and answer

Guidelines for Developing Quality Training

1. Assessment of Learning Needs
2. Description of target population
3. Specification of performance objectives
4. Planning for Instructional Content, Sequencing, and Methods
5. Determination of instructional setting and delivery requirements
6. Development of feedback plan and tools
7. Description of Instructional Support Services
8. Development of Evaluation
9. Other Tasks Related to Designing Instruction

Training Articles

• The Corporate University by Drs At van Schoor and Daleen van Niekerk
• Guidelines for Conducting Diversity Training New
• Policy guidance on "new age" training programs which conflict with employees' religious beliefs New

Distance Learning

• Quality Assurance in Developing Distance Education Materials by Dr Daleen van Niekerk
• It’s about accessibility and interactivity in Distance Education materials, not activities. By Dr Daleen van Niekerk

Ice Breakers

• Icebreakers
• Facilitating Introductions
  Icebreakers used to help participants relax and ease into a meeting or training; and to help participants learn each other's names and personal/professional information.
• Topic Lead-ins
  Icebreakers used to identify individual needs and goals, share information and resources, and/or surface resistance.
• Related Links
  A collection of icebreaker resources available on the web.

• Johari's Window

Learning

• From Teaching to Continuous Learning and Improvement. By Dr Daleen van Niekerk

• Putting a portfolio together - some guidelines. By Dr Daleen van Niekerk

• How to study online. By Amanda du Preez

New Technologies

• Seven Golden Principles for Good Use of New Technologies
• What makes the Internet an exciting learning environment
• What is Video Conferencing and How can it improve Distance Education

General

• Training Value Added Report
• Training Course Evaluation

Work - Life

• Quality of work life by Dr At van Schoor (1998)

Training Odds and Ends

• Useful Images and Icons
• Humour - Cartoons you can use
• Illusions

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• Cashier Undertaking
• Unpaid Leave Policy

Trade Union Meetings

• Attendance Register and Record of Documentation during Negotiations with Trade Unions

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  New

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[ W ]

• Time Spent During Working Hours
• Sample Workplace Violence Policy
• Workinfo.com Human Resources Manual

Workforce and Succession Planning Manual (click here for index to content and downloads)

Workplace Terror

• Terror in the Workplace
• Facts about Anthrax
• A Common Sense Guide to Being Prepared The shock of the September 11 airplane attacks has made the improbable and the catastrophic
• Recommendations for Handling Suspicious Letters or Packages

Workplace Violence Awareness and Prevention

• Violence in South Africa training course
• Draft code of practice on violence and stress at work in services- A threat to productivity and decent work
• Workplace Violence Awareness and Prevention Course - ILO Developments
• Workplace Violence Awareness and Prevention Course
• An interactive model of workplace violence
• WORKPLACE VIOLENCE - ISSUES IN RESPONSE
• Workplace Violence Appendix

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Articles and Checklists

Workinfo.com Knowledge Centre

Additional Resources: Workinfo.com Knowledge Base

7th Annual Female Board Members Survey Proves Staffing More Women Leaders in Business Improves Companies

Personality Self Assessments

Are Happy Employees Motivated Employees? by Bob Seldon

Chili and Your Intuition - 8 ingredients for making better strategic decisions by Jeff Mowatt

Management Training – Myth, Magic or Mayhem? by Bob Selden

When is Negotiating Not Negotiating? – 4 tips to improve success in all negotiations by Bob Selden

Meetings – Management Meetings – Why are they such a waste of time? How to follow the 80-20 rule and five steps to success! by Bob Selden

Have You Been Appreciated Lately? - Six Steps to Make Yourself and Others Feel Better at Work by Bob Selden

Who Do You Need to Influence the Most? - Four Simple Skills, When and How to Apply Them by Bob Selden

Who’s Got The Monkey Now? How to find out how well you manage your time by Bob Selden

Who’s Got The Monkey Now? Part 2- How To Make Delegation Work For You by Bob Selden

Email Etiquette – What’s The Missing Link ? by Bob Selden

Leadership – Do We Know What It Is? 4 Pointers To Start You On The Road To Becoming A Leader by Bob Selden

So, You Want To Be A Consultant! 4 Steps To Take On The Pathway To Success. by Bob Selden

Are You Positive or Negative ? by Bob Selden

Gaps In Human Capital Data Leave Managers At A Loss

Debunking The Myths Of Employee Engagement

Case Law & Legislation Review- The Right To Equality

Chief Executives Do Not Trust HR To Manage Their Talent

Why Finance Cares About HR

Across The Board- Official Communications From The SA Board For Personnel Practice

The Feminine Touch- Looking for Talent without Distinguishing Between Genders

'Apathetic attitude' of pension industry slammed

CCMA celebrates decade of dispute resolution

Companies Now Responsible for Online Harassment

Latest uploads to the Workinfo.com Knowledge Centre

• The Impala and the slaves – A story about loss, love and mistrust
• Companies Now Responsible Of Online Harassment
• Workforce Flexibility- Managing Employees On The Move
• Scrapping The Annual Budget Makes For A Better Business
• Understanding Goal Alignment Models
• Talent Management Initiatives Top Priority for HR Professionals, Study Shows
• Sabotaging The BBBEE Process- Bigger Corporates And Government Retarding The Process?
• Closing The Recognition Gap
• Change your workplace into a WOWplace with S.E.X.
• State of Leadership by Steve Linn
• The Challenges Of Paradigmatic Change
• SAQA Accredits The SABPP For Skill Development Facilitator (SDF) Unit Standards
• Managing the Human Aspects of Organizational Change- Installation vs. Realization
• Across The Board- Official Communication From The SA Board For Personnel Practice (SABPP)- A New Law Is Only A Milestone
• Life Is A Risky Business!
• The Principles of Conscious Transformation
• Making The Most Of Informal Mentoring
• Are You a Transforming Leader?
• Talent Reviews- A New Standard Practice
• Is Your Job Just Work?
• HR - Victim, Dinosaur or Hero?
• Business-Led Human Resource Strategies
• The Change Management Sweet Spot
• Competency - What Is It And What's It Good For?
• The future of HR As We Know It In High Performance 'World Class' Organisations
• GUIDELINES FOR THE DEVELOPMENT OF AN EDUCATION & TRAINING POLICY
• Recruitment model for black graduates ‘deeply flawed’
• Learnership abuses mask overwhelming successes
• Lack of assessment skills, hazy motivations failing learnership objectives
• HR People Are From Mars, CEO's Are From Venus!
• Executive Compensation: Pay Without Performance
• Managing the Contingent Workforce: From Temps to Free Agents
• Unfair labour Practices Suspension of employees 
• Flexibility Key To Retaining Women
• Across The Board- Official Newsletter Of The SA Board For Personnel Practice May 2006
• Case-Law & Legislation Review- Fixed Term Contracts Reasonable Expectation
• Identifying And Cultivating High-Potential Employees
• Human Capital Metrics- A Catalyst For Change
• Diversity Inclusion Strategies- A Catalyst for Business Results
• Case-Law & Legislation Review- Review Of Arbitration About Procedural Fairness
• Confusion And Poor Leadership Hindering Diversity Drive
• Strategic Partners- Organizational Development And IT
• Maximizing Value for the Business Through Strategic Human Capital Planning
• Case-Law & Legislation Review- A Review Of The Most Important Judgments From 2005 
• Downloads- Deloitte Study- It’s 2008- Do You Know Where Your Talent Is? Why Acquisition And Retention Strategies Don’t Work
• Why The Human Capital Institute (HCI) In South Africa?
• What Am I Doing Here, Exactly?
• Managing Change- Garden, Sandcastle, Mountain, And Spaghetti
• Case-Law & Legislation Review- Whistle-Blowers’ Act Rides To The Rescue Of Honest Workers
• HR’s Role In Strategy Implementation Leading The Human Side Of Change
• Top-Performing Organizations Connect Leadership Development And Financial Success
• Old Certainties Of Talent Management Melting Away, Employers Warned
• Case-Law & Legislation Review- Constructive dismissal
• Tempered By Fire- Where HR Is. Where It Needs To Go
• Employee Disengagement A Global Epidemic
• Web Earns Central Role In HR Service Delivery
• A Built To Change World
• Case-Law & Legislation Review- Landmark Court Ruling Favours Whistleblower
• Development Needs Analysis- Creating a “Self Funding” Development Strategy
• Top-Performing Organizations Connect Leadership Development And Financial Success
• Old Certainties Of Talent Management Melting Away, Employers Warned
• New Elites In South Africa And The Role Of HR Management
• Getting New Managers Up to Speed
• Drop The "Old Think"- It's Time For HR To Become "Champions Of Performance"
• Case-Law & Legislation Review- Dismissal - Application Of Sanction
• The Business Benefits Of Skills
• Corporate Universities- What Works And What Doesn’t
• Effective Leadership Development Critical To Corporate Performance
• Making Merit Matter- Putting The Merit Back In Merit Pay
• Case-Law & Legislation Review- Management Of Incapacity Due To Ill Health
• Executive Briefing- Teams, Technology And Data- The Basic Elements Of Workforce Planning
• Has Online Learning Eclipsed The Classroom's Value?
• Disentangling The Meanings Of Diversity & Inclusion
• Great Managers Understand Their People
• How South African Companies Manage Executive Expatriate Staff In SADC Countries
• Case-Law & Legislation Review- Practice and Procedure Appeal and Review
• When Managers Misunderstand HR
• A Successful Outsourcing Engagement - Step-By-Step
• Death Of The Corporate University; Birth Of Learning Services
• Chicken or Egg - Talent or Profit
• Case-Law & Legislation Review- Subject- Unfair Dismissal Fixed Term Contract Of Employment
• Forced Ranking- Making Performance Management Work
• How Boards Can Create High Performance
• Building Your Change Strategy- How To Ensure Your Effort Stays On Track
• When It Comes To Scoring, Company Size Will Count
• Case-Law & Legislation Review- Trade union was ordered to pay the costs
• Confusion And Poor Leadership Hindering Diversity Drive
• Deal Making Is Back. Is HR Ready?
• Across The Board- Official Newsletter Of The SA Board For Personnel Practice - October 2005
• White Paper- Making HR Strategic- Integrated Human Capital Management Holds The Key
• Case-Law & Legislation Review- Practice And Procedure Evidence In Arbitration
• Transitions- The Old, The New And The Bridge In-Between
• Maximizing The Returns On Investments In Human Capital — Lessons From Seven Years Of Global Studies
• Case-Law & Legislation Review- Grievance-Unfair Labour Practice Failure to appoint, promote, re-instate or re-employ
• The 'Masculine' and 'Feminine' Sides of Leadership and Culture- Perception vs. Reality
• Critical Trends And Shifts In The Mentoring Experiences Of Professional Women
• Can a Middle-Aged, White, Straight Guy Teach Diversity Classes?
• HR Must Eliminate "Innovation Killers" Within Their Firm
• Case-Law & Legislation Review- Collective Bargaining organisational Rights
• Talent Management- Helping SMEs Compete
• Human Resources Business Transformation Outsourcing- Risk Mitigation Strategies
• Workforce Performance Improvement- Impacting Business Goals
• Why Diversity Is an Opportunity
• Case-Law & Legislation Review- Substantive Fairness In Dismissal -Sexual Harassment
• The Value of Human Capital- What Logic and Intuition Tell Us
• Case-Law & Legislation Review- Dismissal- Voluntary Liquidation -The Right To Consultation
• Across The Board- Official Newsletter Of The SA Board For Personnel Practice
• Heading For The Fast Track? New Studies Examine Who Gets Promoted And Why
• Accenture Study- Recruiting, Retention Top Priority for Senior Execs
• Talent- A Breed Apart?
• Upgrade Your OD and Project Management Staff to Change Strategy Consultants
• Case-Law & Legislation Review- Diabetic Firefighter Wins Against Municipality
• Combating Short-Termism - and Managing for the Long Run
• Smart Women Don't Box- Leadership In The Connected Economy
• Is Your HR Department Friend Or Foe? Depends On Who's Asking The Question
• Four Steps To Making Talent Management A Core Competence
• What Is Transformation? Why Is It So Hard To Manage?
• Most Companies Taking A Selective Approach To HR Outsourcing, Watson Wyatt Study Finds
• Case-Law & Legislation Review- Dismissal- Procedure Compensation
• The Work of HR- Flow of People and Flow of Performance Management
• Assessments- Connecting Employees With the Performance Improvement Process
• Employee Survey Process Contributes To Improved Business Results
• Leading Diversity- An Invitation to Leaders Everywhere
• Case-Law & Legislation Review
• Conversation As Technology
• From HR Professional to Businessperson
• Innovative Talent Management Strategies
• Good Managers Focus on Employees' Strengths, Not Weaknesses
• Case-Law & Legislation Review- Arbitration Award - Review
• Reporting Results- Managing Measurement
• Managing at the Right Level
• Workforce Performance Management- The Time Is Now
• Case-Law & Legislation Review- Dismissal as Sanction

Articles, Downloads and Resources

Downloads 

• About Workinfo.com 
• Product Downloads and Previews 
• Workinfo.com Training Resources 
• White Papers 
• Pro Form Policies & Documents 

Articles from Equity Skills News and Views 

• Checklists 
• Interviews with Human Resource Practitioners 
• South Africa Board of Personnel Practitioners 
• Human Resources Council of South Africa 
• Communication, Marketing and Branding 
• Assessment  
• Learnerships 
• Organisational Development 
• Employment Equity 
• Diversity & Gender 
• Training & Development 
• Human Resources 
• Workplace Violence 
• Human Resources Strategy 
• Human Capital 
• Culture and Values 
• Mentoring 
• Performance Management 
• Recruitment and Selection 
• Remuneration 
• Third Party Training Resources 
• Labour Court Decisions - Summaries 

Downloads

	Talent Management: The Special Challenges of Small and Medium-Sized Enterprises
	Measuring the return on total rewards
	UN Documents - Maps of Africa
	South African Women in Corporate Leadership - Census 2004
	Human Capital Reporting: An Internal Perspective
	Change & Transition Organisation Diagnosis
	Readiness For Change Diagnosis
	Employee policy on whistleblowing
	Draft Human Resources Code of Good Practice
	MENTOR ME: A guide to being your own best advocate in the workplace
	Self-Assessment Your Organization's Commitment To Human Capital Development
	Technical Assistance Guidelines for HIV/AIDS
	Establishing Change Leadership Roles & Responsibilities
	HUMAN CAPITAL MANAGEMENT: THE CFO ’S PERSPECTIVE
	Why HR Governance Matters: Managing the HR Function for Superior Performance
	Identifying and Understanding the Targets of Your Change
	The Change Leader’s Roadmap
	Unfinished Business - Mastering HR Business Design
	Evaluating Performance Management Programmes
	Assessing HR EXECUTIVE INFLUENCE PRACTICES
	Unfinished Business - Mastering HR Business Design
	Identifying Your Drivers of Change Co-created by Linda Ackerman Anderson and Dean Anderson
	Workforce Planning: Assessment of workforce planning readiness
	Pro Forma AIDS /HIV Policy
	Employee Self-Assessment Guide
	Probationary review form
	Human Resources Surveys

About Workinfo.com

• Workinfo.com Brochure [exe]

Product Downloads and Previews

• Download a selection of free policies and procedures 
• LifeSense Human Resource Management

Workinfo.com Training Resources

• Aids Training Awareness
• Smoking / TB Awareness 
• Alcohol Awareness 
• Managing Employee Conduct Training Module

White Papers

	Best Practice Guidelines for Creating a Culture of Gender Equality in the Private Sector
	Workinfo.com Gender Policy and Code of Conduct (Pdf)
	The Development of the Balanced Scorecard as a Strategic Management Tool

Pro Form Policies & Documents

For a complete index of online policies and procedures available to subscribers, please click here:-

	Sexual Harassment Policy Version 1 MS Word Version
	Sexual Harassment Policy Short Version
	Email and Electronic Communications. Download in MS Word 97
	Domestic Servant Contract of Employment MS Word
	Probationary Review Form
	Workinfo.com Free Monthly Downloads (various documents)
	Employee Self-Assessment Guide Download in MS Word
	Workforce Planning- Assessment of workforce planning readiness

Forms

• Labour Appeal Court Forms and Rules
• Labour Court Forms & Rules
• CCMA Forms and Rules
• Employment Equity Forms Forms and Codes
• Basic Conditions of Employment Forms and Codes
• Skills Development Forms and Codes

Human Resources Council of South Africa (Newsletters)

	HRCOSA 6of 2005.pdf
	HRCOSA April 2004
	HRCOSA February 2004
	HRCOSA February 2003
	HRCOSA May 2003
	Human Resource Council of South Africa

Articles from Equity Skills News and Views

Checklists

	Audit And Measurement Of Diversity At Business Unit Level
	Audit and Measurement of HR Systems and Procedures
	Value System Instrument
	A Common Sense Guide to Being Prepared for Emergencies
	A wake up call- Is your skill development house in order?
	Measuring diversity - get the definition right and it is easy to measure!
	Guidelines for preparing a workplace skills plan
	Equity audit checklist- do you still discriminate in your employment practices?
	Gender equality - the forgotten component in employment equity initiatives (part 1)
	Gender Equality - Part 2- Equal Pay For Work of Equal Value
	Post employment screening is just as important as pre-employment screening
	Contract of employment checklist
	Assessing Readiness To Implement A Performance Management System

Articles

Put together a customized employee newsletter in just minutes! Choose from the library of articles and illustrations to create your own newsletter. To include an article in your Company newsletter, please contact us.

Latest additions (October 2004)

	Evaluating Performance Management Programmes
	The Future Of HR As We Know It- Repositioning & Transforming
	SABPP- HR Act Almost Ready For Publication
	Talent Management- A Critical Way To Integrate & Embed Diversity*
	Factors Driving & Influencing Remuneration Policy
	Mitchell and The Fairstep Digital Prepress
	Marketing HR to The CEO
	When Bright People Don't Perform
	Masilela v Leonard Dingler (Pty) Ltd
	How HR Leaders Are Getting And Keeping A Seat At The Table
	Does Your Performance Management Program Really Improve Performance
	Putting Your HR Self-Service Solutions To The Test
	Stories and Drama- Are They Useful As Value Adding Business Tools?
	Steven Raymond Van Wyk v Albany Bakeries (Pty) Ltd & 2 others
	Unfinished Business- Mastering HR Business Design
	Case Study- Connecting the Energy of People - KeySpan Corporation Transforms HR Service & Delivery
	How To Be A Strong Leader In The Face Of Uncertainty
	The Power Of Leverage
	NUMSA & others v Greenfields Labour Hire CC & another- Procedural fairness in dismissals based on operational requirements
	Transforming HR- Line Delivery's The Way To Go
	The Importance of Career Guidance & its Impact On South African Business
	Handling Your Employees' "Exceptional Events"
	SA Board For Personnel Practice (SABPP) July 2004
	Got a New Strategy? Now Make it Happen
	Wyeth SA (Pty) Ltd v Manqele & others
	The Hardball Manifesto- Play to Win
	Human Capital Management- The Chief Financial Offer(CFO) Point Of View
	How Do We 'Celebrate' Our Diversity ?
	Revising The Balanced Scorecard
	Why HR Governance Matters
	Edgars Consolidated Stores Ltd v Federal Council of Retail & Allied Workers Union
	Does Your Business Need A People Strategy?
	HIV-AIDS- Don't Deny That It's Happening; Confidentiality Is The Key
	The 'At The Table Study'- The Strategic Effectiveness Of Human Resources
	How Companies Will React To The Expensing Of Employee Share Schemes
	SUBSTANTIVE FAIRNESS IN DISMISSAL AUTOMATICALLY UNFAIR DISMISSALS
	Best Practices For Leading The Global Workforce
	Human Capital Is A New Business Science
	Goal Setting and Cheating- Why They Often Go Together
	Education Purists Try To Stifle The Skills Development Process
	A Revolution In Human Resources- Move HR Into Line
	Tech Trends In HR For 2004 And Beyond
	Substantive Fairness in Dismissal, Fraud
	Managing Cultural Diversity In A Global World
	The Strategic Importance of Change Leaders Modeling Change
	White Paper- The Role of e-HR & Organisation Effectiveness
	M&A- Five Tips for Selecting the Right HR Technology Systems
	IBM Finds Profit in Diversity
	Kathirgamathamby Yogeswaran and Eastern Cape Appropriate Technology Unit
	Time to Talk Sense about Outsourcing
	Becoming A Mentor To Yourself
	The Great HR Paradox- A Thought Bullet For CEOs Everywhere
	Exploding Some Popular Employment Myths
	HR Outsourcing Is A Disruptive Innovation
	Legislation Watch- DoL Issues HR Code of Practice for public comment; Facilities Regulations
	South African Tourism Board v CCMA & others

Interviews with Human Resource Practitioners

	Andrea Vinassa Interviews Melanie Froneman- People Management for the Expo Industry
	Interview with Mxolisi Tyawa CEO of O’Brian - Topic- People management challenges facing SMME’s
	Andrea Vinassa Interviews Taddy Blecher Co-Founder of Cida City Campus- Topic- The soul of Business in South Africa
	Andrea Vinassa Interviews Bonang Mohale, CEO of Drake & Scull Facilities Management

South Africa Board of Personnel Practitioners

	Across the board- communication from the SA Board for Personnel Practice (SABPP)
	Across The Board- A communication from the SA Board for Personnel Practice (SABPP)
	Across The Board- official communication of the SABPP
	SPECIAL DISPENSATION FOR HR REGISTRATION- Do you want to register your HR people – but they do not qualify?
	Across The Board- official communication of the SABPP- Human Resources in South Africa prepares for fundamental change
	Across The Board- Official communication from the SA Board For Personnel Practice (SABPP)
	Across The Board- Official communication from the SA Board For Personnel Practice (SABPP)

Human Resources Council of South Africa

	HRCOSA Newsletter 2 of 2004
	HRCOSA Newsletter 3 of 2004

Communication, Marketing and Branding

	Using Communications to Lead
	Connecting organisational communication to financial performance - 2003-2004 communication ROI Study
	Creating the Internal Brand

Assessment 

	Assessment policy – what is involved?
	Spotlight on assessment and moderation of workplace learning
	The role of the assessor in awarding qualifications
	Assessment in South Africa- Finding Method in the Madness
	Use Strategic Learning Contracts when you are 'obliged' to provide training
	Champions wanted to drive training Initiatives
	Assessment- What’s the value added?

Learnerships

	Spotlight on learnerships
	Implementing learnerships in the workplace
	Learnerships- a solution to skills issues in South Africa, or a tangle of red tape?
	Preparing to implement learnerships
	A policy framework for learnerships
	Applied learning in the workplace- learning islands and roadmaps
	A policy framework for learnerships
	Applied learning in the workplace- learning islands and roadmaps

Organisational Development

	Renewal through transition - change management
	Re-engineering South African leadership- awakening the leadership genius within yourself and your followers
	Organisational change- good news from the front lines
	Transition as 'the way through'
	Improving your organisation's speed and agility
	The role of Human Resources in whole systems change- HR as Scout, Chess Master, Cartographer, and Architect
	Harnessing the energy of change champions
	Action-Training for Effective Change
	Transition Coaching
	Building Your In-House Change Resources to Maximize Your ROI from Change

Employment Equity

	Creative implementation and intensive training will be needed to implement the Employment Equity Act
	A line manager's guide to implementing equitable employment practices
	Employment equity compliance- have employment equity committees been correctly set up?
	Are your employment equity targets and plans realistic?
	Are your Employment Equity (EE) policies, procedures, and practices legally compliant?
	Employment equity committees - ignored, ineffective or simply not implemented?
	Employee consultation- principles and practices
	Promotions and employment equity- balancing competing claims
	Juggling equity and injustice
	Implementing the EE Act's new Code of Good Practice on Disability- Equity-Skills interviews the drafters
	Technical Assistance Guidelines - HIV-AIDS in the workplace
	Beware dodgy Aids insurance products
	Affirmative action seen through a court's eyes
	Broad-based Black Economic Empowerment as a form of Corporate Social Responsibility
	The role of HR in facilitating Black Economic Empowerment
	Black Economic Empowerment and Taxation of Employee
	African CEOs- A View from the Top
	An Opposing View on Corporate Social Responsibility

Diversity & Gender

	Psychological aspects of discrimination in the Workplace
	Measuring diversity Part 1- get the definition right and it is easy to measure!
	Intercultural encounters in the world of work
	Gender Equality - the forgotten component in employment equity initiatives (Part 1)
	Permanent same-sex life partners and employee benefits
	Racism as a hindrance to managing diversity
	Audit And Measurement Of Diversity At Business Unit Level
	Sexual harassment in the workplace
	Spotlight on employees with disabilities- Employers can no longer make general, and unfounded assumptions about people with disabilities
	Gender Equality - Part 2- Equal Pay For Work of Equal Value
	Religious accommodations- ’Tis the season to be merry -- religious holiday season, that is!
	Religious accommodation in the workplace.
	Guidelines on Religious Freedom and Religious Expression in the Workplace
	What sort of vision of a multicultural workforce have you?
	Gender equality - equal pay for work of equal value (part 2)
	Diversity in the workplace- how much progress has been made?
	Top-down vs. bottom-up- successfully implementing diversity initiatives
	Increasing the representation of women in senior management positions
	Diversity recruiting; Part 1
	Diversity recruiting- Part 2
	Diversity recruiting- Part 3
	Policy guidance on "new age" training programs which conflict with employees' religious beliefs
	Women Leaders- strategic yet invisible assets
	Diversity Recruiting- the compelling business case
	A new look at the glass ceiling- the perspective from the top
	Women Leaders- strategic yet invisible assets
	Harvard Business School- Women leaders and organizational change
	Diversity Today- Manager or Mentor? Why You Must Be Both*
	Making Inclusion A way Of Life

Training & Development

	The long march to ETQA status for the South African Board For Personnel Practice (SABPP)
	Guidelines for preparing a workplace skills plan
	Is standards-based training and a unit standards-based credit system the most effective option for certification of learners in South Africa?
	Skills Development Legislation – Challenge or Opportunity?
	Spotlight on skill development programmes
	A wake up call- Is your skill development house in order?
	High impact leadership and learning
	Mentoring programme standards for designing a mentoring programme that Works
	ASTD Global Network SA- State of the Industry Report
	A fresh look at competencies- transforming Individuals' skills and experience into organisationally relevant results
	Encouraging Training & Development Activities in SME’s- Some Lessons from UK Research
	Lessons in Education and Technology
	Adopting E-Learning- moving from challenge to action

Human Resources

	Human Resource systems health check
	Human Resources Management Practices SGB (Standards Generating Body)
	Is HRD legislation promoting or hindering education and training?
	Audit and Measurement of HR Systems and Procedures
	A survey to measure your company’s human resource productivity- A checklist of measures and actions
	Creating a Human Resource measurement framework that works
	E - HR Strategy- An Electronic (E) Human Resource (HR) Strategy is attainable by small and medium sized business
	Integrated Human Resource Information Systems (HRIS) have become easier, affordable, and practical for smaller and medium-sized business
	Update on progress made in piloting The Investors In People Standard in organisations in South Africa
	The future will belong to outsourcing companies
	Human Resources get's an "incomplete" in metrics
	Firms need a dramatic increase in productivity- now is the time for HR to accept responsibility for increasing employee productivity!
	HR customer satisfaction survey- where do you stand with line managemen
	The case against outsourcing- read this before you consider outsourcing!
	Customer driven workforce management
	HR leaders at the crossroads- remaining relevant in the 21st century
	Human Resource Management- management’s tower of Babble?
	How can I tell if I am being strategic- the definition of strategic HR
	HR customer needs audit
	Executive pay – too much or too little?
	HR, ethics, compliance risks & fair labour practices- ethical dilemmas, an ethical safety algorithm and recommendations for a way forward
	From administrator to strategic partner - what are companies doing to get the most from their Business 2 Employee-e-HR investment?
	How businesses can respond to HIV-AIDS
	2003 Workforce Technologies Survey 6th Annual Edition
	From "Professional Business Partner" To "Strategic Talent Leader": "What's Next" for Human Resource Management?

Workplace Violence

	Preface to the ILO draft code on preventing violence in the workplace
	Conclusions & key issues about the cost of violence in the workplace
	Workplace violence awareness and prevention- is there a legal duty on employers to take appropriate steps to prevent exposing employees to workplace violence?

Human Resources Strategy

	How to keep your HR budget from being cut
	Selecting an HR strategy

Human Resource Managers as strategic partners in South African organisations

	Integrated line management and HR planning
	Beyond succession management- new directions and fresh approaches
	GIVING CEO’S THE RIGHT LEVERS TO PULL TO ENTRENCH CHANGE AND HIGH PERFORMANCE
	A guide to strategic human resource planning
	Workforce Planning- Assessment of workforce planning readiness
	Clarifying the strategic role of HR
	New study suggests HR function hasn't changed dramatically
	Financial "undercounting" in HR- what you don't count is hurting you!
	Dissatisfaction down the line- study finds that line perceives HR's performance not all that good
	Unfinished Business- Mastering HR Business Design
	Smart Due Diligence- Beating the Odds in Mergers & Acquisitions

Human Capital

	Creating shareholder value through people- Human Capital ROI study
	Effective people management and profitability- global Human Capital survey 2002.
	Strategic rewards- maximising the value of reward programmes
	Linking human capital management to business value – a worldwide view
	HR’s priorities and roles in the New Economy (even in South Africa!)
	Invitation from GIMT to benchmark your organisations performance in the new economy GIMT
	The Beehive Model- giving CEO’s the right levers to pull to entrench change and high performance
	What gets measured gets done- developing a HR scorecard
	Integrated Human Capital Management- Achieving Success By Crossing Traditional HR Boundaries
	HR’s role in the new economy
	New Economy HR Practices Questionnaire
	HR Management systems in the New Economy- They haven't added any value – you say?
	Secrets of Human Capital Management- Oddly, Good Isn't Good Enough
	Secrets of Human Capital Management- Values Not Practices

Culture and Values

	A brief commentary on values- Aligning actions with values
	Ubuntu, isivivane and uhluhlasa- the meaning of leadership and management in South Africa
	If work is a human right, how can it feel so wrong! - Part 1
	If work is a human right, how can it feel so wrong! - Part 2
	Boosting productivity through recognition requires cultural understanding
	Building trust within organisations
	Engaging multiple generations among your workforce
	Self-worth is arguably the most important possession we own
	The new loyalty compact- organization-employee loyalty is reborn
	CULTURE-TRACK Assessing BUSINESS CULTURE PRACTICES

Mentoring

	Mentoring as a way to transfer learning, and accelerate empowerment
	The mentoring implementation process- from theory to practice
	Why mentoring programmes and relationships fail
	Coaching and mentoring- a fad or here to stay?

Performance Management

	360-degree feedback- how to avoid a disaster
	360° FEEDBACK: Strategies for enhancing sales performance
	Maximising Performance, Unleashing Potential
	The development of the Balanced Scorecard as a strategic management tool
	There’s no question about it- it pays to manage people right!
	Critical success factors to support the management of performance in public and private sector organisations
	Performance management policy- a 20-step plan that will not fall foul of the law
	Performance management- policy is one thing – the reality of implementation is another!
	Benchmarking people management practices in South Africa
	HR balanced scorecard - visualising HR's contribution to Corporate Value Generation
	Linking Corporate and Individual Performance Management Systems
	Managing performance- building accountability for organisational success
	Common performance management challenges
	You've got the power- using goal-driven performance management to empower
	Survey shows pressing need for solutions to align employee goals with business strategy
	Managing the "c" performer- an alternative to forced ranking of appraisals
	Critical Success Factors To Support The Management Of Performance
	Assessing Readiness To Implement A Performance Management System
	Does Your Performance Management Programme Really Improve Performance?
	Empowerment- the fundamental process for unleashing human potential
	Do competencies matter? making sure your competency model is properly tuned*
	Retooling 360s for Better Performance
	Portfolio Thinking- Performance Management in the New World of Work
	The smarter way toward self-development
	The Real Laws of Attraction- Why Positive Affirmations Don’t Work!
	Unless you are willing to settle for less in your life, assessment is essential!
	Why competencies may not be enough!
	The Cry for Competence

Recruitment and Selection

	Six ways you can help your CEO understand talent management
	Diversity recruiting; Part 1
	Diversity recruiting- Part 2
	Diversity recruiting- Part 3
	Engaging talent- Why retention and remuneration is one of the top issues in HR

Remuneration

	Effective total rewards strategies
	Base pay – back to the future?
	Reward programmes offer organisations a competitive edge
	Employment packages – trends & realities
	What is HR doing with its huge buying power to contain medical aid subs?
	The conflict of remuneration disclosure- more is not necessarily better!
	Company cars versus car allowances – the ongoing debate
	UIF exemptions in New Year - labour dept
	Compensation- What's the Big Secret?
	You Get What You Pay For – Short Term Incentive Pitfalls
	Most Companies Mix Outsourcing and Insourcing to Optimize Benefits Administration

Labour Court Decisions - Summaries

To include an article or extract thereof in your Company newsletter, please contact us.

The latest case law summaries may be viewed online here: www.caselaw.co.za 

	Department of Correctional Services v Van Vuuren 1999 (20) ILJ 2297 Labour Appeal Court Decision
	Durban Metropolitan Council and SAMWU obo Lootz (1998) 7 ARB 6.9.5 Private Arbitration - a case of affirmative action employment practice
	Mzeku & others v Volkswagen SA (Pty) Ltd (case number PA 3-01) 22 June 2001
	Shoprite Checkers (Pty) Limited v A. Ramdaw and others (LAC, DA 12-00, )
	Williams vs. The UWC & University Of Cape Town (UCT) vs. Thomas auf der Heyede
	THE CHURCH OF THE PROVINCE OF SOUTHERN AFRICA DIOCESE OF CAPE TOWN & FEDLIFE ASSURANCE LIMITED v HENDRIK JOHANNES WOLFAARDT
	Codes of Good Practice
	Case law on Employee Promotions
	Case law Review - Offers of Reinstatement
	Caselaw summaries
	Dismissals for operational requirements
	Test for incompatibility
	COFESA, Contractors, and contracts of employment
	Section 7(2) of the Employment Equity Act 55 of 1998 ("the Act"), to perform the ELISA HIV test
	THE RIGHT TO IMPLEMENT CHANGES TO EXISTING TERMS AND CONDITIONS OF EMPLOYMENT
	"Remuneration! O, that’s the Latin word for three-farthings." - [Shakespeare] In grappling with a new definition of remuneration, the Minister of Labour should have looked to the Bard for guidance.
	Merit vs Affirmative Action Appointments
	Molapo Technology (Pty) ltd v Schreuder & others
	Sectoral Determinations
	Outsourcing, and how to stay ‘legal’ when transferring a business is at issue
	Voluntary testing of an employee's HIV Status - court gives go ahead
	The Promotion of Access to Information Act Manual
	Affirmative action, bomb squads and political capital
	De-registration of trade unions
	New rights and wrongs- has the Labour Court exceeded its powers in ruling that all employees have a right to affirmative action
	Taxation of costs and Deregistration of Employer Associations
	VICARIOUS LIABILITY OF EMPLOYER FOR ASSAULT PERPETRATED BY EMPLOYEES ON CUSTOMERS
	Aarons v University of Stellenbosch
	Access to Information Act - quick fix
	WYETH SA (PTY) LIMITED V MANQELE & OTHERS LABOUR COURT
	Communication Workers Union & Others v Mobile Telephone Networks (Pty) Ltd
	Affirmative action seen through a court's eyes
	s197 transfers of contracts of employment
	Benjamin v University of Cape Town - "Employee" v "Employer"
	Your Boss can't monitor your email without your consent!
	Case EC795-03 Erasmus v Norkee - Commissioner- Koorts
	Labour Court- C259- 00 Bongiwe Ntsabo v Real Security cc- Judge Pillay
	Labour Court's landmark ruling opens doors- Employers to be held accountable for sexual harassment in the workplace
	Lilian Dudley v The City of Cape Town & Another- Judge Tip - Affirmative Action - Employment equity and discrimination
	Automatically unfair Algorax (Pty) Ltd
	Misconduct committed outside workplace

Third Party Training Resources

• Gender and HIV - training resources
• Promoting Gender Equality - An ILO Resource Kit for Trade Unions 
• UNAIDS Global Report on Aids/HIV - June 2002 [10266.20KB Self executing file - Right click link and select "Save Target As"]
• ILO AIDS Training Resources
• SAHRC - Building a culture of human rights [101 pages, training workshop manual]

Research

• A future without child labour - ILO Publication
• National Crime Prevention - an initiative of the Australian Commonwealth Government 
• UNCTAD The least developed Countries Report 2002  
  Economic Development in Africa: Performance, prospects and policy issues UNCTAD/GDS/AFRICA/1 [PDF, 73 pp. 159Kb]

Essential Software

• Essential Software to maximise internet usage

Violence & Injuries Prevention - The Report examines a broad spectrum of violence including child abuse and neglect by caregivers, youth violence, violence by intimate partners, sexual violence, elder abuse, suicide, and collective violence. One chapter is devoted to each of these seven topics. The Report also includes a statistical annex with country and regional data derived from the WHO Mortality and Morbidity Database and a list of resources for violence prevention.

UNCTAD publications ECONOMIC DEVELOPMENT IN AFRICA PERFORMANCE, PROSPECTS AND POLICY ISSUES (UNCTAD-GDS-AFRICA-2) This year’s report reviews the policy content of the poverty reduction programmes in Africa and analyses the extent to which the new poverty focus of the Bretton Woods institutions differs fundamentally from the structural adjustment programmes which have been applied in the past 20 years. Issues of country ownership and participation, conditionality, macroeconomic policy measures and the new emphasis on primary health care and education and governance are discussed. The report draws a number of policy conclusions with a view to ensuring that both national and international policies are conducive to growth and poverty alleviation on the continent.