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Workinfo.com Knowledge Centre

Additional Resources: Workinfo.com Knowledge Base

7th Annual Female Board Members Survey Proves Staffing More Women Leaders in Business Improves Companies

Personality Self Assessments

Are Happy Employees Motivated Employees? by Bob Seldon

Chili and Your Intuition - 8 ingredients for making better strategic decisions by Jeff Mowatt

Management Training – Myth, Magic or Mayhem? by Bob Selden

When is Negotiating Not Negotiating? – 4 tips to improve success in all negotiations by Bob Selden

Meetings – Management Meetings – Why are they such a waste of time? How to follow the 80-20 rule and five steps to success! by Bob Selden

Have You Been Appreciated Lately? - Six Steps to Make Yourself and Others Feel Better at Work by Bob Selden

Who Do You Need to Influence the Most? - Four Simple Skills, When and How to Apply Them by Bob Selden

Who’s Got The Monkey Now? How to find out how well you manage your time by Bob Selden

Who’s Got The Monkey Now? Part 2- How To Make Delegation Work For You by Bob Selden

Email Etiquette – What’s The Missing Link ? by Bob Selden

Leadership – Do We Know What It Is? 4 Pointers To Start You On The Road To Becoming A Leader by Bob Selden

So, You Want To Be A Consultant! 4 Steps To Take On The Pathway To Success. by Bob Selden

Are You Positive or Negative ? by Bob Selden

 

 

Gaps In Human Capital Data Leave Managers At A Loss

Debunking The Myths Of Employee Engagement

Case Law & Legislation Review- The Right To Equality

Chief Executives Do Not Trust HR To Manage Their Talent

Why Finance Cares About HR

Across The Board- Official Communications From The SA Board For Personnel Practice

The Feminine Touch- Looking for Talent without Distinguishing Between Genders

'Apathetic attitude' of pension industry slammed

CCMA celebrates decade of dispute resolution

Companies Now Responsible for Online Harassment

 

Latest uploads to the Workinfo.com Knowledge Centre

Articles, Downloads and Resources

Downloads 

Articles from Equity Skills News and Views 

Downloads

Talent Management: The Special Challenges of Small and Medium-Sized Enterprises
Measuring the return on total rewards 
UN Documents - Maps of Africa
South African Women in Corporate Leadership - Census 2004
Human Capital Reporting: An Internal Perspective
Change & Transition Organisation Diagnosis
Readiness For Change Diagnosis
Employee policy on whistleblowing
Draft Human Resources Code of Good Practice
MENTOR ME: A guide to being your own best advocate in the workplace
Self-Assessment Your Organization's Commitment To Human Capital Development
Technical Assistance Guidelines for HIV/AIDS 
Establishing Change Leadership Roles & Responsibilities
HUMAN CAPITAL MANAGEMENT: THE CFO ’S PERSPECTIVE
Why HR Governance Matters: Managing the HR Function for Superior Performance
Identifying and Understanding the Targets of Your Change
The Change Leader’s Roadmap
Unfinished Business - Mastering HR Business Design
Evaluating Performance Management Programmes
Assessing HR EXECUTIVE INFLUENCE PRACTICES
Unfinished Business - Mastering HR Business Design
Identifying Your Drivers of Change Co-created by Linda Ackerman Anderson and Dean Anderson
Workforce Planning: Assessment of workforce planning readiness
Pro Forma AIDS /HIV Policy
Employee Self-Assessment Guide
Probationary review form
Human Resources Surveys

About Workinfo.com

Product Downloads and Previews

Workinfo.com Training Resources

White Papers

Best Practice Guidelines for Creating a Culture of Gender Equality in the Private Sector 
Workinfo.com Gender Policy and Code of Conduct (Pdf) 
The Development of the Balanced Scorecard as a Strategic Management Tool

Pro Form Policies & Documents

For a complete index of online policies and procedures available to subscribers, please click here:-

Sexual Harassment Policy Version 1 MS Word Version  
Sexual Harassment Policy Short Version
Email and Electronic Communications. Download in MS Word 97  
Domestic Servant Contract of Employment MS Word
Probationary Review Form
Workinfo.com Free Monthly Downloads (various documents)

Employee Self-Assessment Guide Download in MS Word

Workforce Planning- Assessment of workforce planning readiness

Forms

  • Labour Appeal Court Forms and Rules
  • Labour Court Forms & Rules
  • CCMA Forms and Rules
  • Employment Equity Forms Forms and Codes
  • Basic Conditions of Employment Forms and Codes
  • Skills Development Forms and Codes

Human Resources Council of South Africa (Newsletters)

HRCOSA 6of 2005.pdf
HRCOSA April 2004
HRCOSA February 2004
HRCOSA February 2003
HRCOSA May 2003
Human Resource Council of South Africa

Articles from Equity Skills News and Views

Checklists

Audit And Measurement Of Diversity At Business Unit Level 
Audit and Measurement of HR Systems and Procedures 
Value System Instrument   
A Common Sense Guide to Being Prepared for Emergencies
A wake up call- Is your skill development house in order?
Measuring diversity - get the definition right and it is easy to measure!
Guidelines for preparing a workplace skills plan
Equity audit checklist- do you still discriminate in your employment practices?
Gender equality - the forgotten component in employment equity initiatives (part 1)
Gender Equality - Part 2- Equal Pay For Work of Equal Value
Post employment screening is just as important as pre-employment screening
Contract of employment checklist
Assessing Readiness To Implement A Performance Management System

Articles

Put together a customized employee newsletter in just minutes! Choose from the library of articles and illustrations to create your own newsletter. To include an article in your Company newsletter, please contact us.

Latest additions (October 2004)

Evaluating Performance Management Programmes
The Future Of HR As We Know It- Repositioning & Transforming
SABPP- HR Act Almost Ready For Publication
Talent Management- A Critical Way To Integrate & Embed Diversity*
Factors Driving & Influencing Remuneration Policy
Mitchell and The Fairstep Digital Prepress
Marketing HR to The CEO
When Bright People Don't Perform
Masilela v Leonard Dingler (Pty) Ltd
How HR Leaders Are Getting And Keeping A Seat At The Table
Does Your Performance Management Program Really Improve Performance
Putting Your HR Self-Service Solutions To The Test
Stories and Drama- Are They Useful As Value Adding Business Tools?
Steven Raymond Van Wyk v Albany Bakeries (Pty) Ltd & 2 others
Unfinished Business- Mastering HR Business Design
Case Study- Connecting the Energy of People - KeySpan Corporation Transforms HR Service & Delivery
How To Be A Strong Leader In The Face Of Uncertainty
The Power Of Leverage
NUMSA & others v Greenfields Labour Hire CC & another- Procedural fairness in dismissals based on operational requirements
Transforming HR- Line Delivery's The Way To Go
The Importance of Career Guidance & its Impact On South African Business
Handling Your Employees' "Exceptional Events"
SA Board For Personnel Practice (SABPP) July 2004
Got a New Strategy? Now Make it Happen
Wyeth SA (Pty) Ltd v Manqele & others
The Hardball Manifesto- Play to Win
Human Capital Management- The Chief Financial Offer(CFO) Point Of View
How Do We 'Celebrate' Our Diversity ?
Revising The Balanced Scorecard
Why HR Governance Matters
Edgars Consolidated Stores Ltd v Federal Council of Retail & Allied Workers Union
Does Your Business Need A People Strategy?
HIV-AIDS- Don't Deny That It's Happening; Confidentiality Is The Key
The 'At The Table Study'- The Strategic Effectiveness Of Human Resources
How Companies Will React To The Expensing Of Employee Share Schemes
SUBSTANTIVE FAIRNESS IN DISMISSAL AUTOMATICALLY UNFAIR DISMISSALS
Best Practices For Leading The Global Workforce
Human Capital Is A New Business Science
Goal Setting and Cheating- Why They Often Go Together
Education Purists Try To Stifle The Skills Development Process
A Revolution In Human Resources- Move HR Into Line
Tech Trends In HR For 2004 And Beyond
Substantive Fairness in Dismissal, Fraud
Managing Cultural Diversity In A Global World
The Strategic Importance of Change Leaders Modeling Change
White Paper- The Role of e-HR & Organisation Effectiveness
M&A- Five Tips for Selecting the Right HR Technology Systems
IBM Finds Profit in Diversity
Kathirgamathamby Yogeswaran and Eastern Cape Appropriate Technology Unit
Time to Talk Sense about Outsourcing
Becoming A Mentor To Yourself
The Great HR Paradox- A Thought Bullet For CEOs Everywhere
Exploding Some Popular Employment Myths
HR Outsourcing Is A Disruptive Innovation
Legislation Watch- DoL Issues HR Code of Practice for public comment; Facilities Regulations
South African Tourism Board v CCMA & others

Interviews with Human Resource Practitioners

Andrea Vinassa Interviews Melanie Froneman- People Management for the Expo Industry
Interview with Mxolisi Tyawa CEO of O’Brian - Topic- People management challenges facing SMME’s
Andrea Vinassa Interviews Taddy Blecher Co-Founder of Cida City Campus- Topic- The soul of Business in South Africa
Andrea Vinassa Interviews Bonang Mohale, CEO of Drake & Scull Facilities Management

South Africa Board of Personnel Practitioners

Across the board- communication from the SA Board for Personnel Practice (SABPP)
Across The Board- A communication from the SA Board for Personnel Practice (SABPP)
Across The Board- official communication of the SABPP
SPECIAL DISPENSATION FOR HR REGISTRATION- Do you want to register your HR people – but they do not qualify?
Across The Board- official communication of the SABPP- Human Resources in South Africa prepares for fundamental change
Across The Board- Official communication from the SA Board For Personnel Practice (SABPP)
Across The Board- Official communication from the SA Board For Personnel Practice (SABPP)

Human Resources Council of South Africa

HRCOSA Newsletter 2 of 2004
HRCOSA Newsletter 3 of 2004

Communication, Marketing and Branding

Using Communications to Lead
Connecting organisational communication to financial performance - 2003-2004 communication ROI Study
Creating the Internal Brand

Assessment 

Assessment policy – what is involved?
Spotlight on assessment and moderation of workplace learning
The role of the assessor in awarding qualifications
Assessment in South Africa- Finding Method in the Madness
Use Strategic Learning Contracts when you are 'obliged' to provide training
Champions wanted to drive training Initiatives
Assessment- What’s the value added?

Learnerships

Spotlight on learnerships 
Implementing learnerships in the workplace
Learnerships- a solution to skills issues in South Africa, or a tangle of red tape?
Preparing to implement learnerships
A policy framework for learnerships 
Applied learning in the workplace- learning islands and roadmaps 
A policy framework for learnerships
Applied learning in the workplace- learning islands and roadmaps

Organisational Development

Renewal through transition - change management 
Re-engineering South African leadership- awakening the leadership genius within yourself and your followers
Organisational change- good news from the front lines
Transition as 'the way through'
Improving your organisation's speed and agility
The role of Human Resources in whole systems change- HR as Scout, Chess Master, Cartographer, and Architect
Harnessing the energy of change champions
Action-Training for Effective Change
Transition Coaching
Building Your In-House Change Resources to Maximize Your ROI from Change

Employment Equity

Creative implementation and intensive training will be needed to implement the Employment Equity Act 
A line manager's guide to implementing equitable employment practices 
Employment equity compliance- have employment equity committees been correctly set up?
Are your employment equity targets and plans realistic?
Are your Employment Equity (EE) policies, procedures, and practices legally compliant?
Employment equity committees - ignored, ineffective or simply not implemented?
Employee consultation- principles and practices
Promotions and employment equity- balancing competing claims
Juggling equity and injustice
Implementing the EE Act's new Code of Good Practice on Disability- Equity-Skills interviews the drafters
Technical Assistance Guidelines - HIV-AIDS in the workplace
Beware dodgy Aids insurance products
Affirmative action seen through a court's eyes
Broad-based Black Economic Empowerment as a form of Corporate Social Responsibility
The role of HR in facilitating Black Economic Empowerment
Black Economic Empowerment and Taxation of Employee
African CEOs- A View from the Top
An Opposing View on Corporate Social Responsibility

Diversity & Gender

Psychological aspects of discrimination in the Workplace
Measuring diversity Part 1- get the definition right and it is easy to measure!
Intercultural encounters in the world of work
Gender Equality - the forgotten component in employment equity initiatives (Part 1)
Permanent same-sex life partners and employee benefits 
Racism as a hindrance to managing diversity
Audit And Measurement Of Diversity At Business Unit Level
Sexual harassment in the workplace
Spotlight on employees with disabilities- Employers can no longer make general, and unfounded assumptions about people with disabilities
Gender Equality - Part 2- Equal Pay For Work of Equal Value
Religious accommodations- ’Tis the season to be merry -- religious holiday season, that is!
Religious accommodation in the workplace.
Guidelines on Religious Freedom and Religious Expression in the Workplace
What sort of vision of a multicultural workforce have you?
Gender equality - equal pay for work of equal value (part 2)
Diversity in the workplace- how much progress has been made?
Top-down vs. bottom-up- successfully implementing diversity initiatives
Increasing the representation of women in senior management positions
Diversity recruiting; Part 1
Diversity recruiting- Part 2
Diversity recruiting- Part 3
Policy guidance on "new age" training programs which conflict with employees' religious beliefs
Women Leaders- strategic yet invisible assets
Diversity Recruiting- the compelling business case
A new look at the glass ceiling- the perspective from the top
Women Leaders- strategic yet invisible assets
Harvard Business School- Women leaders and organizational change
Diversity Today- Manager or Mentor? Why You Must Be Both*
Making Inclusion A way Of Life

Training & Development

The long march to ETQA status for the South African Board For Personnel Practice (SABPP)
Guidelines for preparing a workplace skills plan
Is standards-based training and a unit standards-based credit system the most effective option for certification of learners in South Africa?
Skills Development Legislation – Challenge or Opportunity?
Spotlight on skill development programmes
A wake up call- Is your skill development house in order?
High impact leadership and learning
Mentoring programme standards for designing a mentoring programme that Works
ASTD Global Network SA- State of the Industry Report
A fresh look at competencies- transforming Individuals' skills and experience into organisationally relevant results
Encouraging Training & Development Activities in SME’s- Some Lessons from UK Research
Lessons in Education and Technology
Adopting E-Learning- moving from challenge to action

Human Resources

Human Resource systems health check 
Human Resources Management Practices SGB (Standards Generating Body)
Is HRD legislation promoting or hindering education and training?
Audit and Measurement of HR Systems and Procedures
A survey to measure your company’s human resource productivity- A checklist of measures and actions
Creating a Human Resource measurement framework that works
E - HR Strategy- An Electronic (E) Human Resource (HR) Strategy is attainable by small and medium sized business
Integrated Human Resource Information Systems (HRIS) have become easier, affordable, and practical for smaller and medium-sized business
Update on progress made in piloting The Investors In People Standard in organisations in South Africa
The future will belong to outsourcing companies
Human Resources get's an "incomplete" in metrics
Firms need a dramatic increase in productivity- now is the time for HR to accept responsibility for increasing employee productivity!
HR customer satisfaction survey- where do you stand with line managemen
The case against outsourcing- read this before you consider outsourcing!
Customer driven workforce management
HR leaders at the crossroads- remaining relevant in the 21st century
Human Resource Management- management’s tower of Babble?
How can I tell if I am being strategic- the definition of strategic HR
HR customer needs audit
Executive pay – too much or too little?

HR, ethics, compliance risks & fair labour practices- ethical dilemmas, an ethical safety algorithm and recommendations for a way forward
From administrator to strategic partner - what are companies doing to get the most from their Business 2 Employee-e-HR investment?
How businesses can respond to HIV-AIDS
2003 Workforce Technologies Survey 6th Annual Edition
From "Professional Business Partner" To "Strategic Talent Leader": "What's Next" for Human Resource Management?

Workplace Violence

Preface to the ILO draft code on preventing violence in the workplace
Conclusions & key issues about the cost of violence in the workplace
Workplace violence awareness and prevention- is there a legal duty on employers to take appropriate steps to prevent exposing employees to workplace violence?

Human Resources Strategy

How to keep your HR budget from being cut
Selecting an HR strategy
Human Resource Managers as strategic partners in South African organisations
Integrated line management and HR planning
Beyond succession management- new directions and fresh approaches
GIVING CEO’S THE RIGHT LEVERS TO PULL TO ENTRENCH CHANGE AND HIGH PERFORMANCE
A guide to strategic human resource planning
Workforce Planning- Assessment of workforce planning readiness
Clarifying the strategic role of HR
New study suggests HR function hasn't changed dramatically
Financial "undercounting" in HR- what you don't count is hurting you!
Dissatisfaction down the line- study finds that line perceives HR's performance not all that good
Unfinished Business- Mastering HR Business Design
Smart Due Diligence- Beating the Odds in Mergers & Acquisitions

Human Capital

Creating shareholder value through people- Human Capital ROI study
Effective people management and profitability- global Human Capital survey 2002.
Strategic rewards- maximising the value of reward programmes
Linking human capital management to business value – a worldwide view
HR’s priorities and roles in the New Economy (even in South Africa!)
Invitation from GIMT to benchmark your organisations performance in the new economy GIMT
The Beehive Model- giving CEO’s the right levers to pull to entrench change and high performance
What gets measured gets done- developing a HR scorecard
Integrated Human Capital Management- Achieving Success By Crossing Traditional HR Boundaries
HR’s role in the new economy
New Economy HR Practices Questionnaire
HR Management systems in the New Economy- They haven't added any value – you say?
Secrets of Human Capital Management- Oddly, Good Isn't Good Enough
Secrets of Human Capital Management- Values Not Practices

Culture and Values

A brief commentary on values- Aligning actions with values
Ubuntu, isivivane and uhluhlasa- the meaning of leadership and management in South Africa
If work is a human right, how can it feel so wrong! - Part 1
If work is a human right, how can it feel so wrong! - Part 2
Boosting productivity through recognition requires cultural understanding
Building trust within organisations
Engaging multiple generations among your workforce
Self-worth is arguably the most important possession we own
The new loyalty compact- organization-employee loyalty is reborn
CULTURE-TRACK Assessing BUSINESS CULTURE PRACTICES

Mentoring

Mentoring as a way to transfer learning, and accelerate empowerment
The mentoring implementation process- from theory to practice
Why mentoring programmes and relationships fail
Coaching and mentoring- a fad or here to stay?

Performance Management

360-degree feedback- how to avoid a disaster
360° FEEDBACK: Strategies for enhancing sales performance 
Maximising Performance, Unleashing Potential
The development of the Balanced Scorecard as a strategic management tool
There’s no question about it- it pays to manage people right!
Critical success factors to support the management of performance in public and private sector organisations