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Train your entire workforce for the price of 1 electronic manual with full reproduction rights for in-house use.
Download the brochure and Unit 5 in MS Word
On receipt of payment you will be emailed your Order.
Format: Adobe Acrobat plus MS Word Versions (for internal
editing)
(We do not supply hard copy versions)
The aims of the workshop is to support supervisors:
The objectives of the workshop are to:
The workshop will help participants explore the critical issues that relate to Managing for Diversity (not Managing Diversity as diversity is not a problem to be managed, but a fact of life).
The workshop is centred on a video case study/presentation in 3 Acts dealing with an affirmative action appointment. The story unfolds to reveal the dynamics of implementing an affirmative action, equity, and diversity process.
Each act is used to trigger an exploration and discussion of key concepts, facts, feelings, and perceptions about the changes triggered by changes in legislation, and the company’s business strategy.
Additional topics are also introduced before, and after each Act to supplement the topics participants have identified.
Tools, questionnaires, checklists, and small group discussions are also used throughout the workshop to facilitate self-analysis and awareness about diversity issues, and to support participants in their transition to greater intercultural competence.
The manual is designed for maximum ease of use by facilitators of all competency levels.
Layout: All text in the manual is double-spaced, 12 pt for maximum ease of reading, and provides sufficient space for the facilitator to make personal notes and observations.
The page layout consists of a left hand section of detailed steps about ‘what to say’ and ‘what to do’ to present the content accurately, and the right hand section comprising key words about the various steps, and symbols that act as cues for the facilitator about what to say, what materials to use, and when to refer participants to their manual. This allows for efficient preparation and ease of presentation.
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The following symbols are used in the right hand margin to cue the facilitator: |
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Notes/Guidelines |
Symbols/Key Words |
Notes/Guidelines |
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Transparencies/slides |
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Question & answer/discussion session |
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Pre-prepared flipchart layout |
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Participant workbook |
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Trainer/facilitator dialogue/input |
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Exercise/training instrument |
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Video |
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The facilitator notes for each of the 8 units that comprise the workshop always start with an overview of the purpose of the unit, guidelines to prepare for presenting the unit, and what presentation aids to have available. A copy of the required knowledge base (articles) about a topic, and all suggested slides, and checklists, questionnaires are also reproduced and inserted at the point that it is required by both the facilitator and participants for each unit. This format makes it easy for the facilitator to simply page/flip through the guide and present the workshop with a minimum of preparation. Everything is always in front of the facilitator when as you need it.
The facilitator’s guide is set in landscape, and can be easily inserted into a 2/3-ring binder for ease of use.
UNIT OVERVIEW
Unit 1: Introduction and orientation to the workshop
Purpose
The purpose of this unit is to provide participants with an understanding about the key assumptions/ideas that underpin the workshop; to clarify the ‘language’ of diversity, equity, and affirmative action used in the workshop.
Unit 2: Act 1 - The legal background to affirmative action, employment equity and diversity
Purpose
The purpose of unit 2 is to clarify the legal basis for affirmative action, employment equity, and diversity in South Africa, clarify/dispel the myths and perceptions that surround the emotions about affirmative action, employment equity, and diversity.
Unit 3: Act 2 - Introduction to diversity: people are multidimensional
Purpose
The purpose of unit 3 is to clarify what diversity is and the role that stereotypes, prejudice and racism plays in blocking managers, supervisors, and employees from managing for diversity.
Unit 4: You as a culturally diverse entity
Purpose
The purpose of unit 4 is help participants examine their own cultural influences/programming to better understand themselves, and the impact their own cultural programming has on their expectations (positive or negative) they have of the workforce they work with; become aware of their own prejudices and stereotypes, and the impact it has on how they interact with others in the workplace.
Unit 5: The power of organisational culture - the more things change the more they stay the same
Purpose
The purpose of unit 5 is to help participants examine the business counterpart of culture, and how it programmes the way we do things in organisations; develop awareness about their ability and willingness to work with ‘outsiders, newcomers, and people who are ‘different’ to the mainstream culture’ of where they work. Download the brochure and Unit 5 in MS Word
Unit 6: Building a diverse and multicultural work team
Purpose
The purpose of unit 6 is to help participants develop insight about how to work with the major human (social and psychological) issues that impact team functioning.
Unit 7: Managing meetings with a diverse workforce
Purpose
The purpose of unit 7 is to help participants cope with difficult-to-deal with behaviours that crop up in meetings with a diverse team; understand the essential elements for conducting productive meetings; pay special attention to the people and diversity issues that could interfere with a team’s ability to tap into its full potential in a meeting situation. (The steps and techniques for conducting meetings are dealt with in a separate training module.
Unit 8: Act 3 - A vision of a diverse and multicultural workplace of the future
Purpose
The purpose of unit 8 is to identify the positive characteristics of a transforming workplace, and to have participants diagnose where their own team is in terms of the legal framework for diversity, equity, and affirmative action; formulate an initial action plan for change.
Order Form
To Order your publication, please complete the following form. You will be mailed an Invoice.
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