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Workplace Performance Technologies

in conjunction with Equity-Skills News and Views presents a 2-day workshop on

"How to Conduct Wage Negotiations"

Delegates will receive a free copy of the Workinfo.com Wage Negotiation Settlement Survey


1. Overall aim of this 2-day workshop

The overall aim of this workshop is to enhance your negotiation skills at the bargaining table. The emphasis of the 2-day workshop is on the practical skills and knowledge needed by negotiators to enter into effective negotiations with trade unions.

2. Benefits of attending this premium event

The workshop facilitators are well versed in the art and skill of trade union negotiations, and have extensive experience in conducting wage negotiations with a variety of trade unions in different sectors. By attending this workshop you will gain extensive practical knowledge in conducting your own wage negotiations.

In particular you will:

  • Understand the legal framework of collective bargaining in terms of the Labour Relations Act Learn how to draft and interpret typical Recognition and Procedural Agreements
  • Identify your Bargaining Unit constituency
  • Understand the meeting process in order to structure the collective bargaining process
  • Identify pitfalls and caveats
  • Distinguish between negotiation skills and negotiating strengths
  • Learn how to cost and present wage demands

3. Scope of the workshop

3.1 Interpersonal skills and negotiating behaviours

A successful negotiation at the bargaining table consists of more than what is presented through the offers of both sides. A key factor to your success is to understand the interpersonal dynamics and human behaviours of the individuals involved.

This workshop is designed to analyse bargaining behaviors and increase practical skills in:

  • Having an overall strategy for managing the dynamics of bargaining
  • How to conduct yourself during the bargaining process and understanding your own reactions during the bargaining process
  • Understanding and responding to personal tactics and behaviors by the bargaining parties
  • Functioning as a unified bargaining team
  • Analysing the personality roles of different members of the union bargaining team
  • How to listen when on a bargaining team
  • How to use and respond to aggressive, passive and assertive behavior
  • Managing interpersonal conflicts during negotiations, better understanding the actions and reactions that take place between individuals during the bargaining process

3.2 Union Demands

Preparation is critical to meaningful and successful collective bargaining. This workshop focuses on determining the needs and interests of both management and the bargaining unit and aligning collective bargaining objectives with overall business objectives:

  • Extracting motivations for union demands
  • Placing company demands on the table
  • Addressing linked demands
  • Prioritising demands in order to determine real demands, first year demands and long terms proposals
  • Eliminating irrelevant demands and issues
  • Dealing with new demands, and separating those issues which do not belong in the collective bargaining forum (workplace grievances and complaints)
  • Responding to demands
  • Clause-drafting

3.3 Analysis and assembly of negotiation information

The effective negotiation of a collective bargaining agreement requires a thorough understanding of the negotiating process. This knowledge will enable delegates to develop and implement negotiation strategies necessary to achieve their objectives:

  • Bargaining plans, strategies and tactics
  • Preparing for face-to-face negotiation sessions
  • Handling negotiations at the bargaining table
  • How to obtain an agreement
  • Bargaining unit demographics
  • Wage rates, benefits and current cost data
  • Area surveys of wages and benefits
  • Surveys of settlements and industrial patterns
  1. The negotiation cycle

This workshop also covers the negotiation cycle is detail:

  • Commencement of the process
  • Scheduling of meetings, mandate seeking sessions
  • Formal responding to proposals and demands and documenting positions during the negotiation process
  • Proceeding through first stage of the negotiation process
  • Milestones / Turning points in the negotiation process

4. Workshop dates and venues

Venue:

Rosebank Hotel
Corner Tyrwhitt and Sturdee Avenues
Rosebank
Johannesburg
South Africa

Maps available on registration

Date:

  • 18 and 19 August 2003

5. Registration

Please complete the attached registration form or a copy thereof and fax or e-mail it, together with your proof of payment to:

Shirley Watkins at fax number (012) 669 0186 or e-mail address:

shirleyw@global.co.za

6. Cost

R5 000, 00 per delegate excluding VAT

R5 700, 00 per delegate including VAT

7. Payment procedure

Payment must be received 2 weeks prior to the workshop in order to secure a registration.

Payment may be made in cash, by cheque or direct deposit.

8. Workshop facilitators

Gary Watkins
B.A. LLB
Workplace Performance Technologies (Pty) Ltd
http://www.workinfo.com

After initially joining a FMCG group in Johannesburg as Personnel / Industrial Relations Officer, he then accepted a position as Group Industrial Relations Manager for a large hotel chain, remaining with them for a period of seven years. He now pursues a consulting career, and founded Workinfo.com (http://www.workinfo.com) and Caselaw.co.za (http://www.caselaw.co.za) in 1997. Gary consults to a selected number of well-known South African companies and provides advice to South African HR practitioners through the two websites. In addition to Workinfo.com and Caselaw.co.za, Gary is a co-contributor to the well-known bi-monthly Equity-Skills Newsletter (Electronic Newsletter) which is distributed to over 20 000 readers. Gary has experiencing consulting with a number of trade unions across South Africa. 


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