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WORKPLACE VIOLENCE: A PREVENTION COURSE Two distinct products to address this workplace scourge
WORKPLACE VIOLENCE AWARENESS AND PREVENTION - A HOW TO MANUAL Crime is the number one problem facing the South African social structure today and affects business in particular. We cannot escape it, but we can be prepared for it. Are you and your staff ready to deal with a violent incident which may change your lives forever? While workplace murders have grabbed media attention, they are only part of the problem. For each murder, there are countless other incidents of workplace violence in which the victim is harassed, threatened or injured, sometimes seriously. WHAT IS WORKPLACE VIOLENCE?
THE DEFINITIONS According to the National Institute for Occupational Safety and Health (NIOSH): WORKPLACE VIOLENCE is any physical assault, threatening behaviour or verbal abuse occurring in the work setting. It includes but is not limited to beatings, stabbing, suicides, shootings, rapes, near suicides, psychological traumas such as threats, obscene phone calls, an intimidating presence, and harassment of any nature such as being followed, sworn at or shouted at. WHOSE RESPONSIBILITY Employers have both a legal duty and a moral obligation to provide a safe workplace. To prevent loss of life and injuries and to limit financial losses and potential liability, employers should institute policies and procedures to prevent violence from occurring in their workplaces. These policies may include means to identify the potential for violence, procedures to prevent the occurrence of violence and, in the event prevention fails and an incident of violence occurs, plans to respond and mitigate further damage. Under the General Duty Clause, of the Occupational Safety and Health Act (OSHA), employers are required to provide their employees with a place of employment that "is free from recognizable hazards that are causing or likely to cause death or serious harm to employees". This duty includes inspecting the workplace to discover and correct a dangerous condition or hazard in the workplace and to give adequate warning of its existence. The OSHA General Duty Clause has been interpreted to mean that an employer has a legal obligation to provide a safe workplace. An employer that has experienced acts of workplace violence, or becomes aware of threats, or intimidation or other potential indicators showing that the potential for violence in the workplace exists or has the potential to exist, would be on notice of the risk of workplace violence and may be required to implement a workplace violence prevention program. Where can acts of violence originate from?
Manual Content
Elements of a WPV Prevention Program include:
Training & Education Pre employment screening Security measures
FACT FINDING / INVESTIGATIONS
EMPLOYEE RELATIONS CONSIDERATIONS
WORKPLACE VIOLENCE: A PREVENTION COURSE
By Workplace Performance Technologies (Pty) Ltd Instructional design: MH van Niekerk WA van Schoor Subject matter expert: Craig Page-Shipp Why should you be prepared for workplace violence? Crime is the Number 1 problem facing the South African society in general and business in particular. We can not escape it but we can be prepared for it. Are you and your staff ready to deal with a violent incident that may change your lives forever?
Course content The Workplace Violence Prevention course covers the following eight topics
The participants in this course will be taught to handle threatening situations under the supervision of a skilled supervisor or manager. Course Map
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