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Workshops

All workshops and courses are run both publicly and in-house


For workshop enquiries please contact

Michelle du Toit
Manager:  Workshops:  Workinfo.com
Te
l:  +27 (0)11 781 4228(Office)
Fax: +27 (0)86 566 4094  
Cell:  +27 (0)83 232 2004

Email: michelle@workinfo.com

Courses and Workshops

An Overview

All workshops and courses are run both publicly and in-house

Index

  1. Developing an HR Business Strategy
  2. Workforce and Succession Planning Workshop
  3. Industrial Relations Workshop
  4. Employment Equity Committee Training
  5. Guidelines for Internal Statutory Committees (EE and  / or SDC)
  6. Managing for Diversity Workshop
  7. Coaching and Mentoring
  8. Talent Management
  9. Recruitment and Selection
  10. Workplace Communications Workshop
  11. Wage Negotiation Management Support Workshop
  12. Workplace Violence Prevention course
  13. Basic HR for Line Managers
  14. Personal Emotional Intelligence:  Personal Competence
  15. Personal Emotional Intelligence:  Social Competence
  16. Measuring Return on Investment

 

1.         Developing an HR Business Strategy – (1 or 2 day)

In this two-day course we cover:

·                  A guide to strategic human resource planning

·                  How to make your HR Strategy integral to the organisation

·                  Form a strategic human resource planning model

·                  Analysis

·                  Setting the strategic direction

·                  Designing the Human Resource Management System

·                  Planning the total workforce

·                  Generating the required human resources

·                  Investing in human resource development and performance

2.         Workforce and Succession Planning Workshop – (2 days)

Workforce and Succession Planning ensures that "the right people with the right skills are in the right place at the right time." This definition covers a methodical process that provides managers with a framework for making human resource decisions based on the organization’s mission, strategic plan, budgetary resources and a set of desired workforce competencies.

Planning for human resource needs is one of the greatest challenges facing managers and leaders. In order to meet this challenge, a uniform process that provides a disciplined approach for matching human resources with the anticipated needs of the company is essential.

Workforce planning is a fundamental planning tool, critical to quality performance that will contribute to the achievement of programme objectives by providing a basis for justifying budget allocation and workload staffing levels and should be included as a key management activity. 

3.         Industrial Relations Workshop – (1 or 2 day)

This Industrial Relations course, comprised of the following training interventions

·        Chairing a disciplinary hearing (in-house)

·        Initiating disciplinary action (in-house)

It is designed to enable managers to conduct proper disciplinary hearings and to administer disciplinary principles in a fair and consistent manner. It will lead delegates through the required procedural and substantive aspects pertaining to disciplinary action principles as contained in the Labour Relations Act and related Codes of Good Practice and recent employment case law.

4.         Employment Equity Committee Training – (1 or 2 day)

This workshop is designed to help you set up and self-administer an employment equity plan. Covering the Employment Equity Act, and reviewing international equity plans and diversity programmes, this extensive one day workshop delivers solid, practical advice to help you through the process. It carefully outlines the roles and responsibilities of the EE Committee.

At the same time this workshop allows you to develop a unique employment equity strategy for your business while also ensuring that it is legally compliant. The implementation of an employment equity programme should and can be an exciting opportunity to examine your business structures, workflow, human resource systems and staffing requirements.

5.         Guidelines for Internal Statutory Committees – (2 days)

(EE committees and / or Skills Development Committees)

This course is aimed particularly at the committee members of the Skills Development Committees and the Employment Equity Committees. During this two day course committee members will learn how about the following areas:

·        Legislation governing their respective committees

·        The objectives of their respective committees

·        Their roles and responsibilities as committee members

·        What their deliverables are

·        How to communicate effectively as a committee

·        How to manage stakeholders and difficult situations

 This course can be customised to only cover information pertinent to Skills Development Committees or EE Committees depending on the need.

 6.         Managing for Diversity Workshop – (1 or 2 days)

The aim of this one-day workshop is to support supervisors to:

·        Begin the process of adapting and/or changing current supervisory practices to meet the demands of a diversifying workforce.

·        Develop insight and self-knowledge about intercultural competence to work with a diverse workforce.

Participants at this workshop will benefit by gaining the following insights:

·        Understand the relationship between diversity, equity, affirmative action and human rights.

·        Understand the range of cultural behaviours and expectations supervisors confront each day in the workplace.

·        Examine how values, norms, self-esteem, sense of belonging and trust are harnessed for building a diverse team.

·        Develop an action plan to identify and implement 3 diversity related change projects in their own team.

7.         Coaching and Mentoring (2 days)

At the end of this 2 day course delegates will understand why we need coaching and mentoring in the workplace and its benefits. They will be able to implement various forms of coaching in the workplace and know what makes a coaching programme effective.

They will understand all the elements of mentoring and how this differs from coaching. They will also understand various types of mentoring, what makes a good mentor, know how to run a Mentoring Programme and be able to implement various type of mentoring programmes.

8.         Talent Management (2 days)

This workshop covers the full spectrum of attracting, retaining and managing talent in the workplace. Delegates will learn how to analyse the internal and external environments, attract or find the right talent, keep them engaged with the organisation, ensure that their managers are able to instill commitment and loyalty from them by providing the right opportunities so that both they and the organisation benefit.

9.         Recruitment and Selection (2 days)

During this workshop delegates will learn about every aspect of recruitment and selection by covering the following modules:

·        How recruitment fits into the organization.

·        How to attract talent

·        How to make an informed selection decision

·        South African legislation pertaining to recruitment and selection

·        How to avoid biases in your selection process

·        How to follow the correct recruitment process

·        How to manage your external recruitment agency

·        Good interviewing skills

·        How to conduct psychometric testing

·        How to conduct reference checking

·        How to manage the costs associated with recruitment and selection

10.       Workplace Communications Workshop – (1 or 2 days)

This two-day workshop and the accompanying manual have been designed to suit the needs of the HR and Communications practitioners who are required to communicate important issues within their organisation. This course delivers sound, practical and easy to follow advice to help you through the process of:

·        analysing your organisations communication requirements

·        identify your stakeholders

·        identify the correct communicators

·        communicating the message via the correct medium

·        drawing up the communication plans

·        measuring and evaluate your communication

·        implementing the correct policies and procedure in order to ensure the continued use of effective communication

·        keeping you prepared in the case of an emergency

For in-house Communications workshop that can be run to target specific department’s e.g.

·        Communications Dept – Internal and External Communications (2 days)

·        HR – Internal Communications (Basic) (1 day)

·        Guidelines for Communications Committees – Internal Statutory Committees (1 or 2 days)

·        Communications for Line Managers (1 or 2 days)

 

11.       Wage Negotiation Management Support Workshop – (2 day)

The overall aim of this workshop is to enhance your negotiation skills at the bargaining table. The emphasis of this two-day workshop is on the practical skills and knowledge needed by negotiators to enter into effective negotiations with trade unions.

How to conduct effective wage negotiations! The workshop facilitators are well versed in the art and skill of trade union negotiations, and have extensive experience in conducting wage negotiations with a variety of trade unions in different sectors. By attending this workshop you will gain extensive practical knowledge in conducting your own wage negotiations.

This workshop will focus on improving negotiation skills at the bargaining table. This collective bargaining workshop will offer training in the most important aspects of the negotiation process.

12.       Workplace Violence Prevention course – (sessions or full course)

 

Why should you be prepared for workplace violence?

Crime is the Number 1 problem facing the South African society in general and business in particular. We can not escape it but we can be prepared for it. Are you and your staff ready to deal with a violent incident that may change your lives forever?

Course content:

The Workplace Violence Prevention course covers the following eight topics

·        What is workplace violence?

·        Crime prevention.

·        Awareness of crime situations.

·        How to manage the environment to ensure that criminal activity will be minimized and prevented.

·        Actions to take (and often not to take) while a robbery is in progress.

·        How to deal with trauma and other debilitating illnesses.

·        How to create conditions for safer cash handling.

·        How to prevent and deal with hijackings.

The participants in this course will be taught to handle threatening situations under the supervision of a skilled supervisor or manager.

 13.       Basic HR for Line Managers – (2 days or customised to 1 day)

 

The aim of this course is to provide managers and supervisors with some of the basic skills and knowledge required to be excellent at their roles of managing and motivating people.

During the course line managers will learn the most basic principles of HR and cover the following areas:

·                  Supervisory and Management Skills

·                  Legislation pertaining to HR

·                  The individual contract of employment  

·                  The distinction between performance and conduct

·                  Requirements of Fairness        

·                  Managing Employee Performance

·                  Managing Employee Conduct

·                  Interpersonal Skills

·                  Grievance Handling

·                  Conflict Handling and the very basics of IR

 14.         Personal Emotional Intelligence:  Personal Competence – (2 days)

 

The Corporate workplace today wants results, demands goals are met, requires commitment and often, it can seem, expects it all to be delivered with the serenity of a saint. The reality for people working under high expectations and significant pressure is that sainthood is really not practicable. The reality is often about individuals dealing – or not dealing – with anger, frustration, anxiety, despondency, overwhelm and heartache.

 

It is one thing to learn in theory about how emotions arise, and to have some rules-of-thumb for trying to handle them by willpower alone. The problem with this is that emotions function outside of conscious awareness, which people often equate to outside of their control. There are simple approaches and techniques, however, that are used and taught in this workshop to allow company management and staff to understand their inner world better. The workshop itself is a powerful experience for empowering change in people; and the techniques and attitudes that are taught enable participants to maintain a greatly increased degree of choice about their emotional experiences over time.

 

15.       Personal Emotional Intelligence:  Social Competence – (2 days)

 

In the first Practical Emotional Intelligence workshop, participants focused on themselves, increasing their awareness of their own perceptions, feelings, emotions and behaviour. The exercises and activities encouraged them to focus internally, working on their own inner experience of their working environment.

 

So why is a second course necessary?

 

Well, working life is all about relationships: creating them, maintaining them, evolving them; and even sometimes about drawing them to a close.

 

To be effective with other people, an individual has to be someone who listens and who is listened to. This goes beyond technical and role-based skills: career cul-de-sacs are crowded with skilled people with weak relationships at work.

 

And more: to be successful, an individual must go further. Their professional relationships must be based on becoming the preferred listener, and the preferred source of information, opinions and advice; someone who is sought out and respected. We all know this.

 

But how many of us know how to become this kind of achiever? The skills of people-awareness and managing relationships aren’t magical or mysterious, and yet few people use them. The skills are demonstrable and teachable, and yet few people learn them. Best of all, the skills work, as the few who try them soon realise.

 

So, in this second course, we look first at a powerful framework for understanding others in the work environment, building on the models from the first course. Then we turn our attention to how we gather information about others, developing and fine-tuning our sensory awareness, and learning subtle techniques for tailoring our responses to ensure that the other person feels fully understood, valued, and willing to contribute to the achievement of our objectives.

 

16.       Measuring Return on Investment – (2 days)

 

The workshop is designed to provide a high level overview of the ROI Methodology and Process.  It will provide delegates with an understanding of each of the steps in the process and detail around the critical variables within each step.  Examples and real life case studies are used throughout the workshop to ensure a thorough understanding of each component. On completion of the workshop, delegates will have developed a thorough understanding of the ROI Model and will be in a position to develop an ROI philosophy and framework in their own organisations to guide the development, monitoring and evaluating of training and related programs.

 

Delegates will have the opportunity to attend an additional 3 day workshop, next year that will be presented by Drs Jack and Patti Phillips from the ROI Institute.  Once delegates have completed this additional 3 day workshop they will become certified in the ROI Methodology™.

For more information on any of the above courses, please contact:

Michelle du Toit
Manager:  Workshops:  Workinfo.com 
Tel:      +27 (0)11 781 4228(Office)
Fax:     +27 (0)86 689 7210
Cell:     +27 (0)83 232 2004
Email:  
michelle@workinfo.com
 

   

 

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