Workshops and Courses 2008

                                                                    An Overview

                                                   All workshops and courses are run both publicly and in-house

Developing a HR Strategic Plan – (2 days)

In this two-day course we cover:

• A guide to strategic human resource planning
• How to make your HR Strategy integral to the organisation
• Form a strategic human resource planning model
• Analysis
• Setting the strategic direction
• Designing the Human Resource Management System
• Planning the total workforce
• Generating the required human resources
• Investing in human resource development and performance

Course outline

Workforce and Succession Planning Workshop – (2 days)

Workforce and Succession Planning ensures that "the right people with the right skills are in the right place at the right time." This definition covers a methodical process that provides managers with a framework for making human resource decisions based on the organisation’s:

• mission,

• strategic plan,

• budgetary resources and

• a set of desired workforce competencies.

Planning for human resource needs is one of the greatest challenges facing managers and leaders. In order to meet this challenge, a uniform process that provides a disciplined approach for matching human resources with the anticipated needs of the company, is essential.

Workforce planning:

• is a fundamental planning tool,

• is critical to quality performance that will contribute to the achievement of programme objectives by providing a basis for justifying budget allocation and workload staffing levels and

• should be included as a key management activity.

Course outline

Workplace Communications Workshop – (1 or 2 days)

This two-day workshop and the accompanying manual have been designed to suit the needs of the HR and Communications practitioners who are required to communicate important issues within their organisation. This course delivers sound, practical and easy-to-follow advice to help you through the process of:

• analysing your organisations communication requirements
• identifying your stakeholders
• identifying the correct communicators
• communicating the message via the correct medium
• drawing up the communication plans
• measuring and evaluate your communication
• implementing the correct policies and procedure in order to ensure the continued use of effective communication
• keeping you prepared in the case of an emergency

For in-house Communications workshop that can be run to target specific department’s e.g.

• Communications Department – Internal and External Communications (2 days)
• HR – Internal Communications (Basic) (1 day)
• Guidelines for Communications Committees – Internal Statutory Committees (1 or 2 days)
• Communications for Line Managers (1 or 2 days)
• Employment Equity Committee Training

Course outline

Communications for Communications and Public Relations Practitioners – (2 days)

How would your leadership rate their Communications and Public Relations support? 

• Do the skills levels of your communications practitioners vary so much that your clients complain about the varying levels of support that they get?
   
• Do you have a standarised approach to delivering Communications and Public relations support across your organisation?

To assist you in establishing a first rate Communications and Public Relations function, Workinfo.com has developed a 2 day workshop which will provide your Communication and PR practitioners with the world class, practical methodology and tools to service your clients.

Course outline

Industrial Relations Workshop – (2 days)

This Industrial Relations course is comprised of the following training interventions.

• Chairing a disciplinary hearing (in-house)

• Initiating disciplinary action (in-house)

It is designed to enable managers to:

• conduct proper disciplinary hearings and

• to administer disciplinary principles in a fair and consistent manner.

It will lead delegates through: the required procedural and substantive aspects pertaining to disciplinary action principles as contained in the:

• Labour Relations Act,

• related Codes of Good Practice and

• recent employment case law.

Course outline

Employment Equity Committee Training – (2 days)

This workshop is designed to help you set up and self-administer an employment equity plan. Covering the Employment Equity Act, and reviewing international equity plans and diversity programmes, this extensive two day workshop delivers solid, practical advice to help you through the process.

At the same time this workshop allows you to develop a unique employment equity strategy for your business while also ensuring that it is legally compliant. The implementation of an employment equity programme should and can be an exciting opportunity to examine your:

• business structures,

• workflow,

• human resource systems and

• staffing requirements.

Course outline

Managing for Diversity Workshop – (1 or 2 days)

The aim of this two day workshop is to support supervisors to:

• begin the process of adapting and/or changing current supervisory practices to meet the demands of a diversifying workforce.
• develop insight and self-knowledge about intercultural competence to work with a diverse workforce.

Participants at this workshop will benefit by gaining the following insights:

• Understand the relationship between diversity, equity, affirmative action and human rights.
• Understand the range of cultural behaviours and expectations supervisors confront each day in the workplace.
• Examine how values, norms, self-esteem, sense of belonging and trust are harnessed for building a diverse team.
• Develop an action plan to identify and implement 3 diversity related change projects in their own team.

Course outline

Wage Negotiation Management Support Workshop – (2 days)

The overall aim of this workshop is to enhance your negotiation skills at the bargaining table. The emphasis of this two-day workshop is on the practical skills and knowledge needed by negotiators to enter into effective negotiations with trade unions.

The workshop facilitators are well versed in the art and skill of trade union negotiations, and have extensive experience in conducting wage negotiations with a variety of trade unions in different sectors. By attending this workshop you will gain extensive practical knowledge in conducting your own wage negotiations.

This workshop will focus on improving negotiation skills at the bargaining table. This collective bargaining workshop will offer training in the most important aspects of the negotiation process.

Course outline

Workplace Violence and Prevention – (sessions or full course)

Why should you be prepared for workplace violence?

Crime is the Number 1 problem facing the South African society in general and business in particular. We cannot escape it but we can be prepared for it. Are you and your staff ready to deal with a violent incident that may change your lives forever?

Course content

The Workplace Violence Prevention course covers the following eight topics

• What is workplace violence?
• Crime prevention.
• Awareness of crime situations.
• How to manage the environment to ensure that criminal activity will be minimized and prevented.
• Actions to take (and often not to take) while a robbery is in progress.
• How to deal with trauma and other debilitating illnesses.
• How to create conditions for safer cash handling.
• How to prevent and deal with hijackings.

The participants in this course will be taught to handle threatening situations under the supervision of a skilled supervisor or manager.

Course outline

Interpersonal Skills for Supervisors - Transactional Analysis

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Mentoring Skills - (2 days)

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HR Basics for Line Managers- (2 days)

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For more information on any of these courses, please contact:

shani cullabine • workinfo.com • tel +27 11 462 5912 • fax 086 6892981• cel 082 056 0208 • shani@workinfo.com • www.workinfo.com • www.caselaw.co.za