Training Courses / Workshops - Overview

Individual Unit Standards

EE Committee: participate in the implementation and utilisation of equity related processes

10983

61595

4

5

X

Conduct a Disciplinary Hearing

10985

93994

tba

5

NQF Level currently L6.

X

Institute Disciplinary Action

11286

58063

tba

8

Unit Standard aligned - await SETA re-accreditation. NQF Level currently L5.

X

Generic Management: National Certificate

SAQA Qualification 59201

Minimum Credits 162

NB The following Unit Standard modules form part of this accredited qualification National Certificate (NC) Generic Management. Enough modules totalling the minimum credits of 162 must be completed to qualify for the NC qualification. A Portfolio of Evidence (PoE) may be done for each module or one PoE may be done at the end of completing enough modules that total the minimum credits.

Unit

Standard

SAQA

Identity

NQF

Level

Accreditation

Status

Devise & apply strategies to establish & maintain workplace relationships

252027

59201

5

6

X

Build teams to achieve goals and objectives

252037

59201

5

6

X

Create and manage an environment that promotes innovation

252020

59201

5

6

X

Manage a diverse work force to add value

252043

59201

5

6

X

Use Communication techniques effectively

12433

59201

5

8

X

Apply the principles and concepts of emotional intelligence to the management of self and others

252021

59201

5

4

X

Formulate recommendations for a change process

252021

59201

5

8

X

Conduct recommendations for a change process

117853

59201

5

8

X

Interpret and manage conflicts within the workplace

114226

59201

5

8

X

Lead people development and talent management

252029

59201

5

8

X

Monitor & evaluate team member against performance standards

252034

59201

5

8

X

Recruit and select candidates to fill defined positions

12140

59201

5

9

X

Analyse leadership and related theories in a work context

120300

59201

5

8

X

Empower team members through recognising strengths, encouraging participation in decision making & delegating tasks

15224

59201

5

4

X

Select and coach first line managers

252035

59201

5

8

X

Apply a system approach to decision making

252026

59201

5

6

X

Apply the principles of ethics to improve organisational culture

250442

59201

5

5

X

Apply the principles of knowledge management

252044

59201

5

6

X

Apply mathematical analysis to economic and financial information

252036

59201

5

6

X

Manage the financials of a unit

252040

59201

5

8

X

Develop, implement, and evaluate a project plan

252022

59201

5

8

X

Develop, implement, and evaluate an operational plan

252032

59201

5

8

X

Evaluate current practices against best practice

252024

59201

5

4

X

Monitor, assess, and manage risk

252025

59201

5

8

X

Generic Management: Further Education & Training Certificate

SAQA Qualification 57712

Minimum Credits 150

NB The following unit standard modules form part of this accredited qualification Further Education and Training Certificate (FETC) Generic Management. Enough modules totalling the minimum credits of 150 must be completed to qualify for the NC qualification. A Portfolio of Evidence (PoE) may be done for each module or one PoE may be done at the end of completing enough modules that total the minimum credits.

Description

Unit

Standard

SAQA

Identity

NQF

Level

Accreditation

Status

Describe the relationship of junior management to other management roles

242818

57712

4

5

X

Identify responsibilities of a team leader in ensuring that organisational standards are met

242821

57712

4

6

X

Demonstrate basic understanding of the primary labour legislation that impacts on a business unit

13952

57712

4

8

X

Use language & communication in occupational learning programmes (2nd language)

119467

57712

3

5

X

Accommodate audience & context needs in oral/signed communication (2nd Language)

119472

57712

3

5

X

Interpret & use information form text (2nd language)

119457

57712

3

5

X

Write/present/sign texts for a range of communicative contexts (2nd language)

119465

57712

3

5

X

Engage in sustained oral/signed communication & evaluate spoken/signed text

119462

57712

4

5

X

Read/view, analyse & respond to a variety of text

119469

57712

4

5

X

Write/present/sign for a wide range of contexts

119459

57712

4

5

X

Use the writing process to compose text required in the business environment

12153

57712

4

5

X

Solve problems, make decisions & implement solutions

242817

57712

4

8

X

Apply knowledge of statistics & probability to critically interrogate & effectively communicate findings on life related problems

9015

57712

4

6

X

Represent analyse and calculate shape & motion in 2 & 3-dimensional space in different contexts

9016

57712

4

4

X

Apply leadership concepts in a work context

242824

57712

4

12

X

Motivate & build a team

242819

57712

4

10

X

Conduct a structured meeting

242816

57712

4

5

X

Apply the organisation's core of conduct in a work environment

242815

57712

4

5

X

Monitor the level of service to a range of customers

242829

57712

4

5

X

Prioritise time & work for self & others

242811

57712

4

5

X

Employ a systematic approach to achieving objectives

242822

57712

4

10

X

Explain the contribution made by own area of responsibility to the overall organisational strategy

242813

57712

4

5

X

Manage individual & team performance

11473

57712

4

8

X

Manage expenditure against a budget

242810

57712

4

6

X

Use mathematics to investigate and monitor the financial aspects of personal, business, national & international issues

7468

57712

4

6

X

Labour Relations Practice: National Certificate

SAQA Qualification 93993

 SAQA

Identity

 Accreditation

Status

 NQF

Level

Minimum

Credits 121

Demonstrate knowledge and insight into the Compensation for Occupational Injury and Disease Act 130 of 1993 (COIDA)

1037

93993

4

2

Unit Standard aligned.

X

Analyse complaints and reports relating to referred disputes and select appropriate resolution process

114272

93993

5

10

Unit Standard aligned.

X

Conduct a pre-conciliation by telephone in terms of the CCMA rules

114229

93993

5

8

Unit Standard aligned.

X

Demonstrate an understanding of professional values and ethics

8648

93993

5

4

Unit Standard aligned.

X

Demonstrate and apply an understanding of bargaining council rules

114228

93993

5

3

Unit Standard aligned.

X

Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997)

114274

93993

5

8

Unit Standard aligned.

X

Demonstrate and apply an understanding of the CCMA rules

114224

93993

5

3

Unit Standard aligned.

X

Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995)

114278

93993

5

12

Unit Standard aligned.

X

Demonstrate and apply an understanding of the Labour Relations Act with respect to Collective Agreements and Bargaining Councils

114273

93993

5

6

Unit Standard aligned.

X

Implement systems to meet the flow of information in a team, dXrtment or division

15226

93993

5

3

Unit Standard aligned.

X

Interpret and apply collective agreements

114307

93993

5

6

Unit Standard aligned.

X

Interpret and manage conflicts within the workplace

114226

93993

5

8

Unit Standard aligned.

X

Operate the case management process

114230

93993

5

10

Unit Standard aligned.

X

Screen and allocate referrals

114225

93993

5

6

Unit Standard aligned.

X

Use the writing process to compose texts required in the business environment

12153

93993

4

5

Unit Standard aligned.

X

Analyse and communicate workplace data

8662

93993

5

5

Unit Standard aligned.

X

Apply workplace communication skills

8647

93993

5

10

Unit Standard aligned.

X

Examine social features as pertaining to the workplace

8664

93993

5

4

Unit Standard aligned.

X

Identify and manage areas of customer service impact

10054

93993

5

6

Unit Standard aligned.

X

Institute disciplinary action

11286

93993

5

8

Institute Disciplinary Action individual Unit Standard refers.

X

Manage customer requirements and needs and implement action plans

10053

93993

5

8

Unit Standard aligned.

X

Use negotiation in multi-faceted situations to achieve the objectives of a function

264409

93993

6

5

Unit Standard aligned.

X

Contribute to information distribution regarding HIV/AIDS in the workplace

8555

93993

4

4

Unit Standard aligned.

X

Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit

13952

93993

4

8

Unit Standard aligned.

X

Conduct a disciplinary hearing

255514 / 10985

93993

5

15

Workinfo uses10985 (accredited individual Unit Standard).

X

Trade Union Practice: Further Education & Training Certificate

SAQA Qualification 58337

 SAQA

Identity

 Accreditation

Status

 NQF

Level

Minimum

Credits 150

Conduct a structured meeting

242816

58337

4

5

Unit Standard aligned.

X

Demonstrate an understanding of political economy

243850

58337

4

10

Unit Standard aligned.

X

Demonstrate an understanding of the role and function of financial management in the trade union environment

243852

58337

4

8

Unit Standard aligned.

X

Demonstrate an understanding of the trade union movement

243848

58337

4

6

Unit Standard aligned.

X

Demonstrate an understanding of working class theories

243846

58337

4

6

Unit Standard aligned.

X

Demonstrate knowledge and understanding of relevant current occupational health and safety legislation

120344

58337

4

4

Unit Standard aligned.

X

Explain the current legal framework for the trade union environment

243849

58337

4

10

Unit Standard aligned.

X

Organise and mobilise workers

243847

58337

4

12

Unit Standard aligned.

X

Plan and administer trade union activities

243853

58337

4

5

Unit Standard aligned.

X

Promote gender equality and women's empowerment in employment

243851

58337

4

5

Unit Standard aligned.

X

Accommodate audience and context needs in oral/signed communication

119472

58337

3

5

Unit Standard aligned.

X

Interpret and use information from texts

119457

58337

3

5

Unit Standard aligned.

X

Use language and communication in occupational learning programmes

119467

58337

3

5

Unit Standard aligned.

X

Write/present/sign texts for a range of communicative contexts

119465

58337

3

5

Unit Standard aligned.

X

Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems

9015

58337

4

6

Unit Standard aligned.

X

Engage in sustained oral/signed communication and evaluate spoken/signed texts

119462

58337

4

5

Unit Standard aligned.

X

Read/view, analyse and respond to a variety of texts

119469

58337

4

5

Unit Standard aligned.

X

Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts

9016

58337

4

4

Unit Standard aligned.

X

Use language and communication in occupational learning programmes

119471

58337

4

5

Unit Standard aligned.

X

Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

7468

58337

4

6

Unit Standard aligned.

X

Write/present/sign for a wide range of contexts

119459

58337

4

5

Unit Standard aligned.

X

Identify between morally acceptable and unacceptable behaviour

116459

58337

3

6

Unit Standard aligned.

X

Analyse new developments reported in the media that could impact on a business sector or industry

13943

58337

4

10

Unit Standard aligned.

X

Apply a range of project management tools and techniques

120385

58337

4

7

Unit Standard aligned.

X

Apply leadership skills to relationship management

120391

58337

4

8

Unit Standard aligned.

X

Conduct targeted training and development using given methodologies

117870

58337

4

10

Unit Standard aligned.

X

Demonstrate understanding of the implementation of occupational health, safety and environmental legislation in the workplace

120336

58337

4

9

Unit Standard aligned.

X

Describe and apply the management functions of an organisation

14667

58337

4

5

Unit Standard aligned.

X

Develop a simple schedule to facilitate effective project execution

120384

58337

4

4

Unit Standard aligned.

X

Develop and apply a service culture to a leadership role

120390

58337

3

8

Unit Standard aligned.

X

Explain and apply the concept, principles and theories of motivation in a leadership context

120389

58337

2

3

Unit Standard aligned.

X

Generate information and reports for internal and external use

110000

58337

2

8

Unit Standard aligned.

X

Interpret basic financial statements

117156

58337

Unit Standard aligned.

X

Perform support functions for media liaison, publicity campaigns and corporate social investment programmes

115414

58337

Unit Standard aligned.

X

Select and use learning support materials in development practice

110054

58337

Unit Standard aligned.

X

Understand and apply theories and principles of transformative development practice

110052

58337

Unit Standard aligned.

X

Use a Graphical User Interface (GUI)-based database application to solve a given problem

117927

58337

Unit Standard aligned.

X

Analyse leadership and related theories in a work context

120300

58337

Unit Standard aligned.

X

Conduct negotiations in labour mediation

119939

58337

Unit Standard aligned.

X

Develop outcomes-based learning programmes

12394

58337

Unit Standard aligned.

X

Gather and manage information for decision-making

115337

58337

Unit Standard aligned.

X

Non-Accredited Training Courses & Workshops

Trade Unions / Wage Negotiations

X

Shop Stewards: Role, Functions, Dispute Resolution, Negotiation / Consultation, Case Law

X

Dealing with Trade Unions

X

How to Conduct Wage Negotiations

Customer Service

X

Interact with Customers

X

Identify & Manage areas of customer service impact

X

Deal with customers in a retail Business

Management

X

Change Management

X

Time Management

X

Talent Management

Human Resources / Capital

X

PoPIA (Protection of Personal Information Act)

X

Introduction to HR

X

Basic HR for Line Managers

X

Developing a Human Resources Strategic Plan

X

Recruitment & selection

X

Team Building

X

Introduction to SA Employment Laws

X

Guidelines for internal statutory Committees

X

Diversity Interactive Board Game

X

Interpersonal Skills

X

Workforce & Succession Planning

X

Skills Development Committee

X

Conflict Resolution

X

Conflict Handling

X

Workplace Communication Skills

X

Coaching & Mentoring Skills

X

Workplace Diversity

Awareness Overview

X

Disability

X

Diversity

X

HIV & Aids