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Change Management Training

None of us can escape change, but savvy trainers understand that it is well worth developing strategies to manage what comes with it! Everyone has to manage change, whether they embrace it or not, and so our approach is that having tools to help embrace it lead to the best outcomes. Change Management: Change and How to Deal with it courseware and training materials are designed for everyone in the workplace who needs a course on such topics as the stages of change, pacing, dealing with resistance, adaptive strategies, approaching changes as an opportunity for growth, and more.

This two day course is designed to expose delegates to a wide variety of effective change strategies. The emphasis is on experiential change and delegates take part in many exercises which illustrate the concepts of change and transition.


Effective with all levels in organisations experiencing change and transition



Course Duration

2 Days

Course Outline

  • This changing world
  • Our reactions to major change
  • The positives and negatives of change
  • The business of paradigms
  • The role of the leader/manager
  • Managing diversity
  • Working with teams
  • Integrating teamwork
  • Individual change process
  • Meeting expectations
  • Action planning

Course Details

This two-day workshop will help you teach participants how to:

  • Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.
  • See change not as something to be feared and resisted but as an essential element of the world to be accepted.
  • Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are.
  • Recognize that before we can embrace the way things will be, we must go through a process of grieving, and of letting go of the way things used to be.
  • See change as an opportunity for self-motivation and innovation.
  • Identify strategies for helping change be accepted and implemented in the workplace.

Course Outline

  • What is Change?
    • To begin the day, we will discuss some basics of change, including definitions and examples.
  • The Change Cycle
    • During this session, we will explore the three phases of William Bridges' change cycle through lecture and small group work.
  • The Human Reaction to Change
    • This session will look at Daryl Conner's interpretation of the human response to change through lecture and small group work.
  • The Pace of Change
    • We will look at how different people react to change in different ways and at different times through a lecture and a case study.
  • The Pyramid Response to Change
    • We will examine how employees, middle management, and upper management are affected by change.
  • A Four Room Apartment
    • This session will look at change using Claes Janssen's four room apartment model.
  • Dealing with Resistance
    • During this session, we will examine the three keys to successful change.
  • Adapting to Change
    • This session will discuss how to become resilient to change through a lecture, personal case studies, and small group discussion.
  • Strategies for Dealing with Change
    • Now that we have looked at change using a number of models, we will look at five strategies that can help you deal with change.
  • Managing Anger
    • Change often makes people feel angry. We will look at some ways of dealing with our own anger and the anger of others through lecture and small group work.
  • Managing Stress
    • Change can also make people feel stressed. During this session, we will look at some stress management and relaxation techniques.

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Gary Watkins

Gary Watkins

Managing Director


C: +27 (0)82 416 7712

T: +27 (0)10 035 4185 (Office)

F: +27 (0)86 689 7862

Website: www.workinfo.com
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