CULTURE-TRACK Assessing BUSINESS CULTURE PRACTICES

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Where I work nobody ever smokes

DEFINITIONS

"organisation" refers to the company as a whole and not only your business unit, section, division or department.

"employees" for the purpose of this survey refers to all the employees and managers in the company

"work group" refers to the group of people you work with most frequently on a day-to-day basis.

"manager" refers to all managers/supervisors (including Regional, Business Unit, Divisional and Departmental managers/supervisors)

"top management" refers to the Executive Managers of the organisation.

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the major emphasis is on correctly following organisation procedures

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personal problems of employees are always taken into account; getting the job done comes second

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people are uncomfortable in unfamiliar situations; they do not mind taking risks

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everybody is allowed to go his/her own way, no two people have to be alike

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if rewards are given, they are based on group or department performance

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all important decisions are taken by groups or committees

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subordinates organise their own work within broad standards set by superiors

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we think three years ahead or more

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we try to be pioneers in developing new products and services

WHERE I WORK:

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competition and mistrust between departments are frequent

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our organisation and people are closed and secretive, even among insiders

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everything is put down in writing

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employees will easily leave the organisation for a better job elsewhere

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everybody knows the purpose and importance of their work

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the rules of the organisation are strictly and uniformly applied in all departments

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nobody ever thinks of the cost of time and/or material

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everybody always puts in minimum effort

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job competence is what counts, regardless of how it was acquired

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mistakes are severely punished

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managers want to hear people's opinions even if they are different from theirs

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people identify primarily with their own Location, department or work

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people are constantly worried about losing their jobs

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our organisation is concerned about people's behaviour both on the job and at home

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our organisation fulfils a valuable task for the well-being of society

WHERE I WORK:

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people who try to make themselves bigger than others become unpopular with us: modesty is a virtue

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our organisation is only interested in the work our employees do

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newcomers are left to find their own way

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we always speak seriously of the organisation and our job

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only very special people fit into our work environment

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meeting times are only kept approximately

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people tell us a lot of stories about the history of our organisation

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our style of dealing with each other is quite formal

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we let quantity prevail over quality

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decisions are taken by the most expert or best informed people, wherever they are placed in the hierarchy

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new employees usually need only a few days to feel at home

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results are more important than following correct procedures

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people from the right family, social class, or school background have a better chance of being hired

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in matters of business ethics, we are pragmatic not dogmatic

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ordinary members of the organisation regularly meet with their managers

WHERE I WORK:

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we often dress informally and casually

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decisions are made at the most appropriate levels in the organisation

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each day is pretty much the same

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management is pretty generous with small things which make employees' lives more pleasant

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there are a great many rules and procedures

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we are quite direct with each other and accustomed to being confronted

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people keep their promises if they make them

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the organisation's rules are often broken

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it is extremely important what colleagues think of you

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written rules are more important than unwritten ones

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the structure of the organisation is kept fairly stable

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departments put themselves at the service of the whole organisation

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conflicts are covered up

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one is never told straight-forwardly and at once how things are; bad news is never told straight out

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changes are imposed by decree

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good people are encouraged to move between departments to broaden their experience and advance in their careers.

Of very little or no importance

Of little importance

Of moderate importance

Very important

Of utmost importance

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